Market Researcher, Enterprise
3 weeks ago
We are seeking a skilled Market Researcher to join our team at Stripe. As a Market Researcher, you will be responsible for leading and running research programs that drive customer insights for the Stripe go-to-market and lifecycle experiences. You will partner with sales, marketing, and design teams to conduct multi-phase quantitative and qualitative research that deepens our understanding of our users, drives company strategy, and informs internal decision making, messaging, and positioning.
Responsibilities
Conduct complex research at scale and demonstrate the use of a variety of research methods, including qualitative interviews, surveys, customer journeys, data analysis, or ideation sessions.
Be an authority on Market Research projects, including Win Loss program(s), managed user experience, and competitive positioning.
Promote a unified view of our customers and ensure their needs come first in everything we do.
Work in a highly collaborative fashion as a strategic partner to Marketing, business leads, product managers, designers, and engineers to define both the long-term strategy and the short-term tactics for our products in response to the market insights you uncover.
Prioritize research needs and approaches across multiple work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights.
Partner closely with other researchers to build out Stripe's market research practice and infrastructure.
Source and manage research vendors to help augment the work of the research team.
Disseminate research insights to evolve and enhance Stripe's understanding of user needs and identify innovative opportunities to meet those needs.
Requirements
5+ years relevant market research experience working with qualitative and quantitative methods, having conducted and supervised many different types of projects from start to finish (from quick-turnaround to comprehensive global initiatives).
Can conduct complex research at scale and demonstrate the use of a variety of research methods, including qualitative interviews, surveys, customer journeys, data analysis, or ideation sessions.
You are a mixed-methods researcher and can demonstrate a fluency across qualitative and quantitative research methods.
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
What We Offer
Competitive salary range: £76,000 - £114,000 per year.
Equity and company bonus or sales commissions/bonuses.
Retirement plans and health benefits.
Wellness stipends and flexible work arrangements.
If you are a motivated and experienced Market Researcher looking for a new challenge, please apply for this role. We look forward to hearing from you
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