Market Researcher, Product Marketing Specialist

3 weeks ago

London, Greater London, United Kingdom Stripe Full time
About the Role

Stripe is seeking an experienced Market Researcher to join our growing Research team. As a key partner to Product Marketing, business leads, and design teams, you will design, lead, and run market research that informs Stripe's product messaging, positioning, and go-to-market strategies.

Responsibilities
  • Lead critical research efforts and conduct complex multi-phase, mixed-method studies to deepen our understanding of the user experience and drive product strategy.
  • Conduct quantitative and qualitative research that drives company strategy, informs internal decision making, messaging, and positioning.
  • Work in a highly collaborative fashion as a strategic partner to Product Marketing, UX Researchers, and designers to define both the long-term strategy and the short-term tactics for Stripe campaigns.
  • Prioritize research needs and approaches across multiple work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights.
  • Partner closely with other researchers to build out Stripe's market research practice.
  • Source and manage research vendors to help augment the work of the research team.
  • Disseminate research insights to evolve and enhance Stripe's understanding of user needs and identify innovative opportunities to meet those needs.
Requirements
  • Have 5+ years relevant market research experience working with qualitative and quantitative methods, having conducted and supervised many different types of projects from start to finish.
  • Can conduct complex research at scale and demonstrate the use of a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies.
  • Have excellent written and verbal communication skills and use them to effectively roll out large scale research programs.
About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

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