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IT Change Enablement Specialist

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Strategic Solutions Full time

About the Role

We are seeking a highly skilled IT Change Enablement Specialist to join our team at Newcastle Strategic Solutions. As a key member of our IT department, you will play a critical role in ensuring the smooth transition of software changes between development, test, and live environments.

Key Responsibilities

  • Coordinate the safe transition of software changes, ensuring minimal disruptions to services.
  • Act as an escalation point for expectations and facilitate the implementation of change and release.
  • Collaborate with agile and traditional technical teams to deliver exceptional service to our customers.
  • Manage risk and implement controls to ensure business continuity.

About You

To be successful in this role, you will have previous experience working with IT change or release management, ensuring that IT change and release management practices are followed. You will also have a strong background in governance, change enablement, innovation, and improvement.

Desirable Skills

  • Knowledge of Agile and DevOps frameworks.
  • ITIL Foundation qualification.

About Us

Newcastle Strategic Solutions is a leading savings management platform and one of the North East's most established and successful FinTechs. We provide savings management and technology services for new challenger banks and established providers across the UK.

Our Values

  • Inclusive employer and member-owned mutual.
  • Commitment to diversity and inclusion.
  • Employee-centric culture.

What We Offer

  • Competitive annual salary based on above-market pay scales.
  • 35-hour weekly contract with flexible working options.
  • 30 days holiday per year plus bank holidays.
  • Bonus scheme with up to 15% annual bonus.
  • Colleague mortgage scheme and access to financial advisors.
  • Private medical insurance.
  • Pension scheme with up to 9% employer contribution.
  • Life assurance and income protection.
  • Access to wellbeing benefits, including medicash scheme.
  • Electric car salary sacrifice scheme.
  • Cycle to Work scheme.
  • Family leave entitlement with 3 months full pay and 3 months half pay.
  • Extra day's holiday for your birthday.
  • Option to buy and sell holidays.
  • Two paid volunteering days per year.
  • Access to learning and development opportunities.
  • Access to high street and online discounts.
  • Free onsite gym and access to discounted gym memberships.
  • Recognition initiatives to reward great performance.