Assistant Support Night Manager

3 weeks ago


Isleworth, Greater London, United Kingdom Mitie Full time

Delivering Exceptional Service

We are seeking a skilled Assistant Support Night Manager to join our team at Mitie. As a key member of our operations team, you will be responsible for building strong relationships with our clients, ensuring exceptional service delivery, and managing a team of employees to achieve our service level agreements.

Key Responsibilities

  • Manage and implement employee wages daily
  • Ensure adequate Health & Safety compliance, following clients statutory Fire and Safety regulations
  • Review performance of delivery against the Service Level Agreement and Cleaning Specification
  • Manage and ensure excellent service delivery to various client contracts

Requirements

  • Excellent management skills, including strong organisation and time management abilities
  • Great customer service skills to liaise with clients effectively
  • Flexible and adaptable approach to workload
  • Excellent customer service with good communication skills and a good understanding of written and verbal English
  • IT literacy in Microsoft packages, especially Microsoft Office
  • A Health and Safety IOSH qualification is desirable

Benefits

We offer a range of benefits to support your lifestyle, including a virtual GP, financial wellbeing assistance, and access to high street discounts. You will also have access to training and development opportunities to progress your career.

About Us

Mitie is a market-leading provider of facilities management services. We pride ourselves on delivering exceptional service to our clients and providing opportunities for our employees to grow and develop their careers.



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