Mail Clerk

Job Title: Mail Clerk

Job Summary

We are seeking a highly organized and detail-oriented Mail Clerk to join our team at MASHPOINT LLC. As a Mail Clerk, you will be responsible for operating a mail inserter and maintaining accurate records of postal meter logs and production reports.

Detailed Statement of Duties and Responsibilities

• Mail Preparation and Handling: Prepare post and account for deliverables requiring special handling due to unique sizes or shapes. Operate various types of machines including different inserters.
• Deadline Management: Ensure daily weekly and monthly mailing deadlines are met in a deadline-driven print shop environment.
• Mail Processing: Process distribute and pick up mail for customer agencies efficiently. Handle mail pickup from the elevator distribution and postage metering.
• Machine Operation and Maintenance: Operate mail-inserting machines perform preventive maintenance and make corrective adjustments. Keep the area clean and alert the supervisor about supply needs.
• Quality Assurance: Follow QA/QC procedures to deliver high-quality service. Comprehend and accurately complete job orders asking questions if requirements are unclear.
• Inventory Management: Assist in maintaining mailroom inventory and notify the supervisor when supplies are low.
• Leadership Responsibilities: Assume clerical and operational responsibilities of the Mailing Services group leader in the supervisor's absence. Manage time organize incoming jobs and ensure work is completed.
• Compliance: Understand and comply with all standards including special training for Department of Revenue jobs requiring high security.
• Flexibility: Demonstrate flexibility in accepting assignments and taking initiative when needed.

Job Details

• Training: The department provides thorough training until the employee is confident. Looking for someone eager to learn and engage in training.
• Work Environment: The job is in a machine room with printing inserting and mailing equipment operating on two floors. It is a noisy environment but headphones (noise-cancelling or music) are allowed.
• Physical Requirements: Requires standing for most of the day while operating equipment with multiple breaks.

Qualifications Required at Hire

• Massachusetts Class D Driver's License.
• Ability to consistently complete tasks promptly.
• Demonstrated ability to uncover and correct errors before distribution.
• Effective communication skills for transmitting receiving and interpreting information.
• Enjoyment of a fast-paced environment confidence in asking questions and ability to work individually or in a team.
• Competency in basic computer skills including proficiency in MS Office Suite (Excel and Word); beginner to advanced beginner level is acceptable.
• Proven customer service skills primarily on the telephone.
• Ability to lift and/or push/pull up to 50 lbs.
• Must pass fingerprinting and security screening due to Department of Revenue requirements.

Desired But Not Required

• Experience in office work including processing incoming and/or outgoing mail.
• Knowledge of methods and techniques used in machine operations adjustments and care.