Housekeeping Manager

2 days ago


Bournemouth, Bournemouth, United Kingdom Hilton Worldwide, Inc. Full time

Role Overview

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The Executive Housekeeper plays a vital role in ensuring the highest standards of cleanliness and guest satisfaction across the hotel. Reporting to the Hotel Manager, this position oversees all housekeeping operations, coordinating with other departments for seamless delivery.

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Key Responsibilities:

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  • Oversight of Housekeeping and Laundry areas">
  • Departmental target setting and policy implementation">
  • Timely project management and collaboration with Operations Manager">
  • Training and development of Housekeeping Team members">
  • Effective communication and relationship building within hotel areas and with external customers/suppliers">
  • Conducting regular training sessions and post-meeting minutes generation">
  • Annual performance reviews and career development plans for team members">
  • Staff performance issue resolution in compliance with company policies">
  • Recruitment, training, and development of Housekeeping Team">
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Requirements:

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  1. ">
  2. Proven experience in housekeeping operations, preferably in a managerial or supervisory capacity">
  3. High level of commercial awareness and cost control capabilities">
  4. Previous departmental management and Profit and Loss account experience">
  5. Commitment to delivering exceptional customer service">
  6. Proficiency in Property Management Systems and Microsoft Office">
  7. Strong organisational, budget management, and problem-solving skills">
  8. Passion for delivering outstanding guest experiences">
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Estimated Salary: NZD 90,000 - NZD 120,000 per annum



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