Cleaning Operations Manager

5 days ago


Bournemouth, Bournemouth, United Kingdom WSH Group Full time

At WSH Group, we are seeking an experienced Cleaning Operations Manager to join our team.

Job Summary:

We are looking for a skilled and motivated individual to oversee the daily activities of our housekeeping team. The successful candidate will have proven experience in supervising and coordinating cleaning tasks, as well as training new staff members.

Responsibilities:

  • Supervise and coordinate the activities of the housekeeping team
  • Assign and inspect cleaning tasks to ensure they are completed to high standards
  • Train new housekeeping staff and provide ongoing guidance and support
  • Monitor inventory levels of cleaning supplies and equipment, placing orders as needed
  • Conduct regular inspections of guest rooms and common areas
  • Address and resolve guest complaints or concerns related to housekeeping
  • Collaborate with maintenance and front desk teams to address facility maintenance needs
  • Ensure compliance with health and safety standards in housekeeping operations
  • Schedule and organize staff shifts to meet operational needs
  • Uphold a high standard of cleanliness and presentation throughout the property

Requirements and Skills:

  • Proven experience as a Housekeeping Supervisor or in a similar supervisory role
  • Strong leadership and organizational abilities
  • Excellent communication and interpersonal skills
  • Knowledge of cleaning techniques, materials, and equipment
  • Ability to train and motivate a diverse team
  • Good problem-solving skills and the ability to handle guest issues professionally
  • Flexibility to work some weekends
  • Integrity and a customer-focused mindset
  • High school diploma or equivalent

Salary and Benefits:

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.


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