Five-Star Service Manager

2 days ago


Bournemouth, Bournemouth, United Kingdom CV-Library Full time
Luxury Hotel Management Role

Job Summary:
We are looking for a highly skilled Duty Manager to lead our team at a luxurious grade 2 listed hotel in Bournemouth, Dorset. The successful candidate will be responsible for delivering exceptional guest experiences and managing day-to-day operations.

Salary: £29,328 per annum + Gratuities

Key Responsibilities:
- Develop and implement strategies to enhance guest satisfaction and loyalty
- Lead a team of staff to ensure seamless delivery of services
- Manage inventory, supplies, and equipment to maintain high standards
- Collaborate with chefs, housekeeping, and other departments to achieve common goals

Requirements:
- Previous experience in luxury hotel management or a related field
- Excellent leadership, communication, and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with fine wines and ability to make recommendations

Benefits:
- Attractive salary package including clothing allowance and complimentary food on duty
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment

Estimated Salary Range: £28,000 - £32,000 per annum

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