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Front Desk Ambassador
1 month ago
About the Role:
We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at Malmaison. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.
Key Responsibilities:
- Greet and welcome guests, responding to their queries and resolving any issues in a professional and courteous manner
- Manage the front desk, handling check-ins, check-outs, and room assignments efficiently and effectively
- Maintain accurate records and reports, ensuring compliance with company policies and procedures
- Collaborate with the hospitality team to provide a seamless and enjoyable experience for our guests
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Strong problem-solving skills, with a focus on delivering solutions that meet the needs of our guests
- Familiarity with hospitality software and systems, with a willingness to learn and adapt to new technologies
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and advancement within the company
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- Access to training and development programs, designed to enhance your skills and knowledge
How to Apply:
If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
