Front Desk Coordinator

1 month ago


Aberdeen, Aberdeen City, United Kingdom RBH HOTELS UK LTD Full time

We're seeking a passionate and enthusiastic Front Office Manager to lead our dynamic Reception and Nights team at The Aberdeen Altens Hotel. The ideal candidate will have a customer-centric attitude, excellent communication skills, and the ability to motivate and inspire their team to achieve the highest standards of service.

Key Responsibilities:
  • Lead and inspire the Reception and Nights team to deliver exceptional customer service.
  • Develop and implement strategies to enhance profitability and guest satisfaction.
  • Provide excellent customer service and resolve any issues promptly.
  • Manage and maintain accurate records and reports.
  • Collaborate with other departments to ensure seamless operations.

The Aberdeen Altens Hotel is a 216-bedroom hotel located just three miles south of the Granite City. We focus on health, wellbeing, and our communities, and offer a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes discounted hotel room rates, life assurance, free health club membership, and flexible working arrangements.

RBH Hospitality is an independent hotel management company, working in partnership with six of the most prestigious hotel brands. We stand out from our peers, transforming hotels to perform exceptionally. If you're driven to excel, passionate about hospitality, and ready to be part of a transformative team, we'd love to hear from you.


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