Customer Service Ambassador
4 weeks ago
Delivering Exceptional Guest Experiences
We are seeking a skilled and friendly Reception Services Coordinator to join our team at the Hilton Aberdeen TECA. As a key member of our Front Office team, you will be responsible for delivering an exceptional service to all hotel guests, ensuring that all brand standards are adhered to and excellent standards of customer service are delivered.
Your role will include reception duties, dealing with all guest requests, and maintaining the security of the hotel and guests. You will also be responsible for administrative tasks, such as checking in guests and checking out, as well as dealing with any questions and general inquiries.
What We Offer
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
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