Medical Office Coordinator

9 hours ago

Whitley Bay, North Tyneside, United Kingdom NHS North Of England Commissioning Support Unit Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Medical Receptionist at Whitley Bay Health Centre. As a key member of our front-line team, you will be the first point of contact for patients, staff, and visitors, providing exceptional customer service and administrative support.

Main Responsibilities
  • Manage patient appointments, including booking, cancelling, and revising appointments for various healthcare professionals
  • Register patient arrivals and maintain accurate records
  • Answer telephone calls, transfer calls, and take messages
  • Process patient requests for repeat medication and maintain confidentiality
  • Ensure the waiting area is safe and welcoming for all users
  • Handle incoming and outgoing post, including filing patient notes and updating demographic changes
  • Liaise with other support services as needed
Person Specification
  • Good standard of general education
  • Confident and competent using computerized systems
  • Previous experience in a busy office or reception area, with handling confidential and sensitive information
  • Desirable: SystmOne user and experience working as a GP receptionist
Employer Details

NHS North Of England Commissioning Support Unit

Whitley Road Health Centre, Whitley Road, Whitley Bay, Tyne And Wear, NE26 2ND

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