UK & Ireland Senior Manager
3 weeks ago
At Kerridge Commercial Systems, we're looking for an exceptional leader to drive the growth and success of our business in the UK & Ireland region. As General Manager, you'll be responsible for overseeing the operational, strategic, and financial performance of our locations, ensuring customer satisfaction, and maintaining operational excellence.
Key Responsibilities:
- Strategic Leadership:
- Develop and implement regional strategies in alignment with the company's overall objectives, identifying market opportunities and creating plans to capture new business
- Drive regional sales and growth initiatives to achieve ambitious revenue targets
- Maintain a culture of accountability and compliance within the team
- Operations Management:
- Oversee daily operations within the region, ensuring efficiency and effectiveness
- Implement best practice to enhance operational performance
- Accurately manage regional budgets and allocate resources effectively
- Team Leadership:
- Lead, mentor, and develop a high-performing regional team
- Foster a positive and productive work environment for all
- Ensure continuous professional development of team members
- Customer Relationship Management:
- Maintain strong relationships with key customers and stakeholders
- Address and resolve customer issues promptly and effectively
- Ensure the highest levels of customer satisfaction and loyalty
- Product and Pricing Management:
- Manage regional product offerings and pricing strategies to ensure competitiveness and profitability
- Authority to approve non-standard pricing to meet customer-specific needs and market conditions
- Work closely with the product development and marketing teams to align regional offerings with market demands
- Financial Performance:
- Drive and monitor regional financial performance, expenses, and profitability
- Prepare and present regular financial and operational reports to senior management
- Develop and implement corrective actions to address any performance gap
Requirements:
- Previous experience of leading in senior management positions within the software industry
- Proven track record of driving sales growth and operational excellence
- Strong financial acumen and experience managing budgets
- Exceptional leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to think strategically and execute tactically
- Excellent decision-making, critical thinking, and problem-solving skills
- Proven ability to multi-task in a fast-paced environment
- Commercial awareness and ability to drive results in a competitive environment
- Experience working within a matrix organisation and effectively managing cross-functional relationships
- Advanced computer experience with the MS Office Suite such as Excel and PowerPoint
Kerridge Commercial Systems is a market leader in the development and provision of trading and financial software environments for specialist distribution, wholesale, merchant, retail, and rental industry sectors. We're committed to equal employment opportunity and are an affirmative action employer.
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