Customer Service Specialist
3 days ago
We are seeking a Customer Service Specialist to join our dynamic team in a fast-paced environment. As the primary point of contact for customer account and order management, you will ensure accurate and timely data entry into our ERP system.
Key Responsibilities:- Serve as the main liaison between customers, production, sales, shipping, and warehouse teams to manage shipments and resolve any issues that may arise.
- Verify order details and communicate updates, delays, and confirmations promptly to maintain seamless collaboration across departments.
- Maintain and update customer account data in SAP and ERP systems, ensuring compliance and accurate invoicing.
This is a temporary position for 3-6 months with an estimated salary range of £16 per hour, based on industry standards for similar roles in the UK. We offer a competitive compensation package and a 35-hour workweek, making this an attractive opportunity for candidates looking for a challenging role in customer service.
Required Skills and Qualifications:
- A minimum of 2 years of experience in a customer service or order entry role, preferably with exposure to a commercial environment.
- Strong technical proficiency in SAP, ERP, Excel, and CRM systems.
- Excellent verbal and written communication skills with a customer-oriented mindset.
- Exceptional organisational and data management abilities.
Benefits:
- Competitive pay rate of £16 per hour
- 35-hour workweek
Adecco UK Limited is a disability-confident employer committed to building a supportive environment for all candidates. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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