Customer Experience Specialist
4 days ago
We are seeking a highly skilled Customer Experience Specialist to join our team at Kerridge Commercial Systems. As a key member of our organization, you will play a vital role in driving business growth and ensuring the success of our field service management platform.
Key Responsibilities:
- Implement and build upon existing customer success processes to drive business growth.
- Guide and coach customers to achieve full business value from our platform.
- Empathize with every aspect of the customer experience, putting their needs first.
- Meet and exceed retention and overall customer satisfaction goals.
Required Skills and Qualifications:
- 2+ years of customer success experience within a SaaS business.
- Proactive and self-starter approach.
- Strong problem-solving ability and great listening skills.
Benefits:
- Flexible working hours.
- Competitive salary: £45,000 - £60,000 per annum.
- Thorough product and sales training.
- The chance to be part of a rapidly scaling business.
-
Customer Support Specialist
4 weeks ago
Hungerford, West Berkshire, United Kingdom Kerridge Commercial Systems Full timeKerridge Commercial Systems is a leading provider of fully integrated business management solutions. We are seeking a highly skilled Customer Support Specialist to join our team.The ideal candidate will have a strong background in customer success and a proven track record of providing exceptional support to customers. As a Customer Support Specialist, you...
-
Customer Experience Manager
1 week ago
Hungerford, West Berkshire, United Kingdom Honesty Group Full timeHonesty Group is a community-led business operating pubs, restaurants, coffeeshops, and farm shops across Berkshire and Hampshire. Founded in 2014, we've grown to 15 sites, driven by our people-first approach and commitment to sustainability.We're looking for an upbeat individual to run the new shop and café at the Crown and Garter. This role combines...
-
Customer Service Specialist
7 days ago
Hungerford, West Berkshire, United Kingdom Adecco UK Limited Full timeWe are seeking a Customer Service Specialist to join our dynamic team in a fast-paced environment. As the primary point of contact for customer account and order management, you will ensure accurate and timely data entry into our ERP system.Key Responsibilities:Serve as the main liaison between customers, production, sales, shipping, and warehouse teams to...
-
Senior Financial Systems Specialist
4 weeks ago
Hungerford, West Berkshire, United Kingdom Hays Specialist Recruitment Full timeYour new company is a leading specialist in fully integrated ERP systems and services for niche markets in wholesale, retail distribution, logistics, and service sectors. This fast-paced, PE-backed company is experiencing high growth and operational transformation.Following a group restructure, this role has a broad remit across NA trading companies, working...
-
Customer Development Specialist
4 weeks ago
Hungerford, West Berkshire, United Kingdom McCurrach Full time{"title":"Customer Development Executive", "description": "Join McCurrach as we embark on a dynamic journey to become the most innovative soft drinks company in the UK. As a key player in the FMCG market, we pride ourselves on setting high standards, being courageous, and pushing the boundaries of what is possible. We offer a range of iconic brands such as...
-
Customer Service Coordinator
1 month ago
Hungerford, West Berkshire, United Kingdom Doves Farm Foods Ltd Full timeCompany Overview:Doves Farm Foods Ltd is a leading producer of organic and gluten-free products, dedicated to creating wholesome, sustainable, and delicious food products. We take pride in our commitment to quality and environmental stewardship.Job Overview:We are seeking a detail-oriented and empathetic Customer Service Coordinator to manage and process...
-
Insurance Product Specialist
1 month ago
Hungerford, West Berkshire, United Kingdom Additional Resources Full timeJob Title: Insurance Product SpecialistJob Type: Full-Time, 4 days workingLocation: HybridSalary: £30k - £35k + Excellent BenefitsAbout the Role:We are seeking an experienced Insurance Product Specialist to join our team. As a Product Specialist, you will be responsible for developing insurance products for live deployment and demonstrations.Key...
-
Business Relationship Specialist
2 weeks ago
Hungerford, West Berkshire, United Kingdom Exertis Full timeWe are seeking a Business Relationship Specialist to build and maintain relationships with customers and vendors to leverage growth opportunities and drive performance of our business.Your Key Responsibilities:Build relationships with key stakeholders within the existing customer estate.Maintain regular contact to introduce new manufacturers, products,...
-
Insurance Product Development Specialist
4 weeks ago
Hungerford, West Berkshire, United Kingdom Additional Resources Ltd. Full timeProduct Specialist Job DescriptionAdditional Resources Ltd. is seeking a skilled Product Specialist to join their team. As a Product Specialist, you will be responsible for developing insurance products for live deployment and demonstrations.Key Responsibilities:Support the Business Development and Service Delivery teams.Develop insurance products for live...
-
Procurement Specialist
4 weeks ago
Hungerford, West Berkshire, United Kingdom Exertis Full timeAt Exertis UK, we are seeking a skilled Procurement Specialist to join our team. The successful candidate will be responsible for ensuring that inbound deliveries meet customer and business requirements. This includes scheduling deliveries, managing Purchase Orders, and communicating with internal and external stakeholders to maintain high service levels.Key...
-
Insurance Product Specialist
3 weeks ago
Hungerford, West Berkshire, United Kingdom Additional Resources Ltd. Full timeAbout the Role:We are seeking an experienced Insurance Broker / Claims Handler / Insurance Administrator to work as a product specialist for our cloud-based insurance policy administration and claims management system.Key Responsibilities:Translate business strategy into product strategy.Own and manage product roadmap features.Plan and launch products.Ensure...
-
Insurance Product Development Specialist
4 weeks ago
Hungerford, West Berkshire, United Kingdom Additional Resources Full timeProduct Specialist Job DescriptionLocation:Our client is a cloud-based insurance policy administration and claims management system, enabling insurers, brokers, MGAs, and coverholders to efficiently create and manage insurance products.The Role:As a Product Specialist, you will report to the Product Manager and be responsible for developing insurance...
-
Senior Customer Relationship Manager
2 weeks ago
Hungerford, West Berkshire, United Kingdom Adecco Full timeAbout the Role:Adecco is looking for a proactive and organised Customer Account Manager to oversee key customer accounts and deliver exceptional service. You will be responsible for managing day-to-day operations, ensuring customer satisfaction, and building strong relationships with clients.Key Responsibilities:Take ownership of individual customer...
-
Customer Service Team Member
3 weeks ago
Hungerford, West Berkshire, United Kingdom ASDA Full timeAbout the RoleWe are looking for a Customer Service Team Member to join our team at ASDA. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. You will be responsible for serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the...
-
Senior Business Development Specialist
1 week ago
Hungerford, West Berkshire, United Kingdom McCurrach Full timeAbout the RoleWe are seeking a highly motivated and experienced Senior Business Development Specialist to join our team in Hungerford and surrounding areas. As a key member of our sales team, you will be responsible for driving sales growth and market share in the soft drinks category within your defined territory.In this role, you will work closely with our...
-
Hotel Team Member
3 weeks ago
Hungerford, West Berkshire, United Kingdom Welcome Break Full timeCustomer Service in a Dynamic Team EnvironmentWelcome Break is a leading motorway service operator, running 44 service areas and 31 hotels across the UK. As a Customer Service Team Member, you will be part of a world-class team, supporting our customers and colleagues to deliver exceptional experiences.Key Responsibilities:Deliver exceptional customer...
-
Automation Maintenance Specialist
1 month ago
Hungerford, West Berkshire, United Kingdom Ocado Logistics Full timeAbout UsOcado Group is a leading technology company that provides innovative solutions to retailers worldwide. Our teams are dedicated to putting the world's retailers online using cutting-edge technologies like cloud, robotics, AI, and IoT.About the RoleWe are seeking an experienced Automation Maintenance Specialist to join our team in Andover. As an...
-
ERP Trading Systems Consultant
2 weeks ago
Hungerford, West Berkshire, United Kingdom Kerridge Commercial Systems Full timeTrading Systems Implementation Specialist Role OverviewWe are seeking a skilled Trading Systems Implementation Specialist to join our team at Kerridge Commercial Systems. This role involves working with customers to implement and configure our trading systems, providing training and support to ensure successful adoption.Key Responsibilities:Configure and...
-
Quality Assurance Specialist
4 weeks ago
Hungerford, West Berkshire, United Kingdom Chart Industries Full timeQuality Assurance Role OverviewChart Industries is seeking a Quality Assurance SpecialistWe are looking for a meticulous and detail-oriented Quality Assurance Specialist to ensure that components, assemblies, and documentation meet our high product and packaging standards. In this role, you will support the value stream delivery teams to meet customer...
-
Warehouse Operations Specialist
4 days ago
Hungerford, West Berkshire, United Kingdom Opal Contracting Ltd Full timeJob SummaryWe are seeking a skilled and experienced Warehouse Operations Specialist to join our team at Opal Contracting Ltd.Key Responsibilities:Operate forklift trucks efficiently and safely in a fast-paced warehouse environment.Conduct regular inspections of goods and equipment to ensure quality and safety standards.Load, unload, and store goods in a...