Customer Support Specialist

4 weeks ago


Hungerford, West Berkshire, United Kingdom Kerridge Commercial Systems Full time

Kerridge Commercial Systems is a leading provider of fully integrated business management solutions. We are seeking a highly skilled Customer Support Specialist to join our team.

The ideal candidate will have a strong background in customer success and a proven track record of providing exceptional support to customers. As a Customer Support Specialist, you will be responsible for ensuring that our customers receive the highest level of support and service.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and chat
  • Escalate complex issues to technical support teams as needed
  • Collaborate with cross-functional teams to resolve customer issues
  • Develop and maintain knowledge of our products and services
  • Continuously improve customer satisfaction and retention

Requirements:

  • 2+ years of customer success experience in a SaaS environment
  • Strong problem-solving skills and excellent communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of customer success processes and objectives

We offer a competitive salary, flexible working hours, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, please apply today.



  • Hungerford, West Berkshire, United Kingdom Kerridge Commercial Systems Full time

    Job Description:We are seeking a highly skilled Customer Experience Specialist to join our team at Kerridge Commercial Systems. As a key member of our organization, you will play a vital role in driving business growth and ensuring the success of our field service management platform.Key Responsibilities:Implement and build upon existing customer success...


  • Hungerford, West Berkshire, United Kingdom Adecco UK Limited Full time

    We are seeking a Customer Service Specialist to join our dynamic team in a fast-paced environment. As the primary point of contact for customer account and order management, you will ensure accurate and timely data entry into our ERP system.Key Responsibilities:Serve as the main liaison between customers, production, sales, shipping, and warehouse teams to...


  • Hungerford, West Berkshire, United Kingdom Hays Specialist Recruitment Full time

    Your new company is a leading specialist in fully integrated ERP systems and services for niche markets in wholesale, retail distribution, logistics, and service sectors. This fast-paced, PE-backed company is experiencing high growth and operational transformation.Following a group restructure, this role has a broad remit across NA trading companies, working...


  • Hungerford, West Berkshire, United Kingdom McCurrach Full time

    {"title":"Customer Development Executive", "description": "Join McCurrach as we embark on a dynamic journey to become the most innovative soft drinks company in the UK. As a key player in the FMCG market, we pride ourselves on setting high standards, being courageous, and pushing the boundaries of what is possible. We offer a range of iconic brands such as...


  • Hungerford, West Berkshire, United Kingdom NHS Property Services Full time

    About the RoleWe are seeking a skilled Household Support Specialist to join our team based in Hungerford Clinic. In this role, you will play a crucial part in delivering a full cleaning service within NHS Property Services premises.Salary and BenefitsThe salary for this position is £23,615.00 per annum (pro rata) or £12.08 per hour. As an employee of NHS...


  • Hungerford, West Berkshire, United Kingdom Winlight Recruitment Full time

    Winlight Recruitment is seeking a Care Worker to work in the Kintbury and Hungerford area. The primary focus of this role is to provide support to the elderly frail, ensuring their physical and health care needs are met.Main Responsibilities:Providing physical support, including assistance with household tasks and personal care.Supporting and helping with...


  • Hungerford, West Berkshire, United Kingdom Exertis Full time

    At Exertis UK, we are seeking a skilled Procurement Specialist to join our team. The successful candidate will be responsible for ensuring that inbound deliveries meet customer and business requirements. This includes scheduling deliveries, managing Purchase Orders, and communicating with internal and external stakeholders to maintain high service levels.Key...


  • Hungerford, West Berkshire, United Kingdom Doves Farm Foods Ltd Full time

    Company Overview:Doves Farm Foods Ltd is a leading producer of organic and gluten-free products, dedicated to creating wholesome, sustainable, and delicious food products. We take pride in our commitment to quality and environmental stewardship.Job Overview:We are seeking a detail-oriented and empathetic Customer Service Coordinator to manage and process...


  • Hungerford, West Berkshire, United Kingdom Additional Resources Ltd. Full time

    Product Specialist Job DescriptionAdditional Resources Ltd. is seeking a skilled Product Specialist to join their team. As a Product Specialist, you will be responsible for developing insurance products for live deployment and demonstrations.Key Responsibilities:Support the Business Development and Service Delivery teams.Develop insurance products for live...


  • Hungerford, West Berkshire, United Kingdom Exertis Full time

    We are seeking a Business Relationship Specialist to build and maintain relationships with customers and vendors to leverage growth opportunities and drive performance of our business.Your Key Responsibilities:Build relationships with key stakeholders within the existing customer estate.Maintain regular contact to introduce new manufacturers, products,...


  • Hungerford, West Berkshire, United Kingdom Additional Resources Full time

    Job Title: Insurance Product SpecialistJob Type: Full-Time, 4 days workingLocation: HybridSalary: £30k - £35k + Excellent BenefitsAbout the Role:We are seeking an experienced Insurance Product Specialist to join our team. As a Product Specialist, you will be responsible for developing insurance products for live deployment and demonstrations.Key...


  • Hungerford, West Berkshire, United Kingdom Additional Resources Full time

    Product Specialist Job DescriptionLocation:Our client is a cloud-based insurance policy administration and claims management system, enabling insurers, brokers, MGAs, and coverholders to efficiently create and manage insurance products.The Role:As a Product Specialist, you will report to the Product Manager and be responsible for developing insurance...


  • Hungerford, West Berkshire, United Kingdom Greene King Full time

    Join Our Team:We're looking for a skilled Housekeeper to join our team at Greene King. As a key member of our housekeeping team, you'll be responsible for ensuring our hotel rooms and public areas are always clean, safe, and ready for our customers.Your Role:You'll work closely with our hotel staff to deliver exceptional service to our guests. Your main...


  • Hungerford, West Berkshire, United Kingdom McCurrach Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesPartner with our customers to build outstanding relationships in convenience,...


  • Hungerford, West Berkshire, United Kingdom Tesco Full time

    About the RoleDo you want to work for a company that values its employees and provides opportunities for growth and development? Look no further than Tesco! As a Christmas Customer Service Representative, you will be responsible for providing excellent customer service and supporting your colleagues during the busy festive period.Your responsibilities will...


  • Hungerford, West Berkshire, United Kingdom McCurrach Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Business Development Specialist to join our team in Hungerford and surrounding areas. As a key member of our sales team, you will be responsible for driving sales growth and market share in the soft drinks category within your defined territory.In this role, you will work closely with our...


  • Hungerford, West Berkshire, United Kingdom Adecco Full time

    About the Role:Adecco is looking for a proactive and organised Customer Account Manager to oversee key customer accounts and deliver exceptional service. You will be responsible for managing day-to-day operations, ensuring customer satisfaction, and building strong relationships with clients.Key Responsibilities:Take ownership of individual customer...


  • Hungerford, West Berkshire, United Kingdom Additional Resources Ltd. Full time

    About the Role:We are seeking an experienced Insurance Broker / Claims Handler / Insurance Administrator to work as a product specialist for our cloud-based insurance policy administration and claims management system.Key Responsibilities:Translate business strategy into product strategy.Own and manage product roadmap features.Plan and launch products.Ensure...


  • Hungerford, West Berkshire, United Kingdom Chart Industries Full time

    Quality Assurance Role OverviewChart Industries is seeking a Quality Assurance SpecialistWe are looking for a meticulous and detail-oriented Quality Assurance Specialist to ensure that components, assemblies, and documentation meet our high product and packaging standards. In this role, you will support the value stream delivery teams to meet customer...


  • Hungerford, West Berkshire, United Kingdom Sustain Insurance Brokers Full time

    About Sustain Insurance Brokers:Sustain Insurance Brokers is a pioneering insurance business prioritizing environmental, social, and governance (ESG) principles. Our mission is to provide clients with comprehensive and sustainable insurance solutions, proving that insurance can be a force for good.We are seeking a part-time Administrative Assistant to join...