Technical Support Services Manager
3 weeks ago
About Us
At Intercity Technology, we are passionate about delivering exceptional results for businesses through our commitment to reliability, security, and innovation.
Our team combines their expertise and dedication to deliver outstanding solutions that meet the evolving needs of our customers.
As a 2nd Line Network Engineer, you will join a dynamic team that values collaboration, open communication, and mutual respect.
Your responsibilities will include:
- Providing second-line support to resolve customer issues.
- Collaborating with internal teams to identify and address network problems.
- Staying up-to-date with industry-standard IT accreditation.
- Contributing to process improvements to enhance our services and quality.
We are committed to supporting our employees' career development and offer a range of training opportunities to help you grow in your role.
Salary and BenefitsWe offer a competitive salary of £45,000 - £55,000 per annum, plus benefits including:
- 23 days holiday and a day off for your birthday (plus 8 days holiday in lieu of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay review.
- Holiday Buy Scheme.
- All-company bonus scheme.
- Employee assistance programme.
- Company pension.
We believe that our employees are our greatest asset, and we are committed to supporting their well-being and success.
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