IT Support Specialist

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Lorien Full time

Role: Contract IT Support Engineer

Location: Milton Keynes

Rate: £350/day

Duration: 1 Month

Lorien is seeking a skilled IT Support Engineer to join our dynamic team in Milton Keynes. As the Onsite IT Support Engineer, you will be responsible for providing technical support and guidance to ensure smooth operations of desktop systems and peripherals.

About the Role:

In this role, you will lead the provisioning and support of end-user PCs, troubleshoot network and connectivity issues, and manage hardware assets. You will collaborate with team members and stakeholders to contribute to the development of IT policies and practices while maintaining a high standard of customer service.

Key Responsibilities:

  1. Strong knowledge of MacOS, Windows OS, and MS Office products
  2. Strong troubleshooting skills
  3. Experience troubleshooting WAN/LAN print-related issues
  4. Proficiency in Active Directory administrative tasks
  5. Solid general Desktop Support skills (Printers, Laptops, Desktops, etc.)
  6. Ability to work with minimal supervision
  7. Dedication to quality customer service
  8. Good analytical skills and attention to detail
  9. Ability to respond to last-minute requests

This is an outside IR35 role with a high probability of extension.



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