Operations Excellence Manager

19 hours ago


London, Greater London, United Kingdom Mobile Broadband Network Ltd (MBNL) Full time

Job Summary

We are looking for an experienced Operations Excellence Manager to join our team at Mobile Broadband Network Ltd (MBNL). As a Senior Operations Solution Lead, you will play a key role in delivering changes required to ensure an effective service operations function to support the future priorities for MBNL.

Responsibilities

The successful candidate will be responsible for defining, leading, proactively managing and successfully delivering a complex change programme for the Service Operations function. This will involve owning and continuously improving the strategies, methodologies, systems, processes, controls and capabilities required to manage the changes.

You will also be responsible for analysing current operational processes and workflows and identifying areas for improvement. In addition, you will design, implement, and monitor process improvements to optimise efficiency.

About the Role

This is a senior leadership role within our Service Operations function, and you will work closely with the Head of Service Operations to deliver changes required to ensure an effective service operations function to support the future priorities for MBNL.

What We Offer

  • A competitive salary of £85,000 per annum.
  • Flexible working arrangements.
  • Opportunities for career growth and development.


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