Senior Technical Consultant and Support Specialist

6 days ago


Bristol, Bristol, United Kingdom Care Managers Full time
About the Role

Job Title: Senior Technical Consultant and Support Specialist

Type of Vacancy: Permanent

Salary: Competitive

Hours: 35

Location: Remote

Sector Specialisms Required: IT Consultancy experience

Role Overview

We are seeking a highly skilled Senior Technical Consultant and Support Specialist to join our team at Care Managers. The ideal candidate will have extensive experience in IT consultancy with advanced knowledge in Shibboleth Identity & Service Provider platforms, FreeRADIUS, or Microsoft NPS.

Key Responsibilities:

  • Translate complex customer requirements into functional solutions.
  • Operate as a lead in technical development and support.
  • Administer systems on both Linux and Windows platforms, including applications like Apache HTTPD.
  • Manage virtual machines in Azure, AWS, and on-premises systems such as HyperV and VMware.
  • Utilize source control tools like Git, GitLab, and GitHub.
  • Handle encryption basics, including key and certificate management.
  • Apply knowledge of Internet standards and RFCs.
  • Use XML or other markup/programming languages.

Skills and Behaviours:

  • Deliver service excellence for all customers.
  • Stay motivated to keep abreast of technical advances.
  • Learn quickly and commit to continuous professional development.
  • Maintain a positive can-do attitude.
  • Establish personal credibility and relationships professionally.
  • Work independently without significant oversight.
  • Organize and discipline to focus on long-term goals.
  • Think creatively and offer critical analysis constructively.
  • Converse and negotiate with both technical and non-technical staff.
  • Balance conflicting requirements, such as security vs. usability.
  • Rapidly acquire knowledge of new technologies.
Requirements

Experience:

  • Lead experience in technical development/support.
  • System administration on Linux and Windows.
  • Experience with virtual machines in cloud and on-premise environments.
  • Familiarity with source control and encryption basics.
  • Knowledge of Internet standards and programming languages.

Qualifications:

  • Degree in computing/information science or similar work-based experience.


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