Senior Technical Support Specialist
3 weeks ago
Role: Senior Technical Support Specialist
Salary: Up to £40,000 with performance-based bonuses
Company InformationOrganization: Jamieson Clark, a prominent national provider in mechanical and electrical services.
Location: Flexible working arrangement including home, field, and office-based tasks across various service branches.
Industry FocusSector: Commercial HVAC, including air conditioning, chillers, and water-cooled systems.
Key ResponsibilitiesThe successful candidate will:
- Provide expert guidance and support to a regional team of service engineers, addressing complex technical inquiries related to HVAC systems, particularly VRV/VRF and chillers.
- Oversee the operational efficiency of service engineers, ensuring high standards in fault diagnosis and resolution.
- Engage in both fieldwork and office-based activities, necessitating strong IT skills and exceptional organizational capabilities.
Experience: A minimum of ten years in the HVAC industry, with hands-on experience in servicing and troubleshooting air conditioning systems and chillers.
Certifications: Relevant refrigeration and air conditioning qualifications, along with completion of manufacturer training programs.
Company CultureJamieson Clark is recognized for its commitment to employee development and maintaining a positive workplace environment. The organization values teamwork and encourages professional growth.
BenefitsEmployees can expect:
- A competitive salary structure with potential bonuses.
- A company vehicle from a corporate fleet selection.
- Generous holiday entitlement, increasing with tenure.
- Comprehensive healthcare, pension plans, and additional perks such as dental coverage, mobile devices, and laptops.
Jamieson Clark is actively seeking professionals for various roles, including Service Engineers, Service Managers, and Technical Support Specialists, focusing on air conditioning systems and related technologies.
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