IT Support Specialist

4 days ago


Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary

Hays Specialist Recruitment Limited is seeking a skilled IT Support Technician to join our client's technical team. As a key member of the team, you will be responsible for resolving service desk tickets, providing technical support to hardware, and escalating problems where necessary.

Key Responsibilities

  • Resolve service desk tickets in a timely and efficient manner
  • Provide technical support to hardware and software systems
  • Escalate complex problems to senior technical staff
  • Collaborate with the technical team to identify and implement process improvements

Requirements

  • 1-2 years of experience in IT support or a related field
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of Windows server, Office 365, Azure, Teams, and networking concepts

What We Offer

  • A competitive salary up to £26,000 per annum, depending on experience
  • A bonus for on-call duties (£2k - £3k per annum)
  • Opportunities for training and progression within the company
  • A good benefits package

About Our Client

Our client is a growing organization that values technical expertise and customer service. They offer a dynamic work environment and opportunities for professional growth.



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