Customer Liaison Specialist
16 hours ago
Elevation Recruitment Group is proud to partner with a leading global organisation in its search for skilled professionals to join their Business Support Division as Client Liaison Advisors. This permanent role offers an exciting opportunity to work in a dynamic environment, utilising exceptional customer service skills to resolve billing queries and manage payments.
Key Responsibilities:- Customer Interaction:
- Handle inbound calls and emails related to billing inquiries and payment-related issues.
- Resolve customer complaints efficiently, maintaining high levels of customer satisfaction.
- Maintain adherence to key performance indicators (KPIs).
- Billing and Payments:
- Process customer payments accurately and promptly update accounts.
- Identify and resolve billing disputes efficiently.
- Operational Excellence:
- Maintain strict adherence to customer service policies and procedures.
- Ensure compliance with contracts and business obligations.
- Regulatory Compliance:
- Adhere to data protection regulations and GDPR standards.
- Stay updated on relevant regulations and apply them within the department.
- Upselling and Promotion:
- Proactively promote products and services to enhance customer satisfaction and increase profitability.
- Team Collaboration:
- Coordinate with team members to resolve customer issues effectively.
This role requires strong problem-solving skills, excellent communication abilities, and a proactive approach to managing billing and payment-related inquiries. The ideal candidate will possess a strong team-player mentality, ensuring seamless collaboration with colleagues.
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Customer Liaison Specialist
5 days ago
Rotherham, Rotherham, United Kingdom Elevation Recruitment Group Full timeJob OverviewElevation Recruitment Group's Business Support Division is proud to partner with a global organisation in its search for Client Liaison Advisors on a permanent basis, located near motorway links.The ideal candidate will possess strong problem-solving skills, exceptional customer service abilities, and a proactive approach to managing billing and...
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Customer Service Liaison
15 hours ago
Rotherham, Rotherham, United Kingdom Elevation Recruitment Group Full timeAbout the RoleElevation Recruitment Group is delighted to partner with a global organisation in their search for Client Liaison Advisors. Based in Rotherham, this role offers excellent career opportunities and a competitive salary.Permanent position available, start ASAPFull-time, office-based role with 9am-5pm hoursFree parking providedSalary: £25,000 -...
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Work Experience Liaison Specialist
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Client Liaison Specialist
19 hours ago
Rotherham, Rotherham, United Kingdom Elevation Recruitment Group Full timeElevation Recruitment Group is excited to partner with a global organisation in their search for Client Liaison Advisors on a permanent basis. This role is based in Rotherham, close to motorway links.Key ResponsibilitiesHandle inbound calls and emails related to billing queries and payments.Resolve customer complaints in line with business process...
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Customer Liaison Advisor
21 hours ago
Rotherham, Rotherham, United Kingdom Elevation Recruitment Group Full timeElevation Recruitment Group is proud to partner with a reputable global organisation in their search for a skilled Client Liaison Advisor. Based in Rotherham, this role presents a unique opportunity for a dedicated professional to join a leading utilities organisation.Role DescriptionThe Client Liaison Advisor will be responsible for managing billing and...
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Administrative Liaison Specialist
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Patient Liaison Officer
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Global Customer Support Specialist
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Customer Support Specialist
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Customer Experience Specialist
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Customer Support Operations Specialist
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Customer Experience Support Specialist
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Business Development Liaison
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Business Support Specialist
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Customer Experience Training Specialist
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Business Development Specialist
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