Global Customer Support Specialist

1 day ago


Rotherham, Rotherham, United Kingdom Hamlin Knight Careers Full time

A leading global scientific organisation based in Rotherham is seeking a highly skilled and motivated individual to join their team as a Customer Care Associate. This role presents a unique opportunity for career advancement and professional growth within a dynamic and supportive work environment.

As a key member of the team, you will be responsible for delivering exceptional customer service and support to ensure customer satisfaction and loyalty across multiple brands. Your primary responsibility will be to act as the main point of contact for customers, addressing their inquiries, resolving issues, and providing a positive experience throughout their interaction with the company.

About the Role:

  • Act as a liaison between customers and the organisation, providing timely and effective responses to customer inquiries.
  • Utilise your problem-solving skills to resolve customer issues efficiently and effectively.
  • Process orders into the ERP system, verifying accuracy in order details to facilitate smooth order fulfillment.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply for this exciting opportunity.

Estimated Salary: £23,000 - £30,000 per annum.



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