Business Development Liaison

3 days ago


Rotherham, Rotherham, United Kingdom Unicard Limited Full time

About the Company

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Unicard Limited is a forward-thinking community equipment services provider committed to delivering exceptional service to our customers.

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About the Position

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We are seeking an experienced Customer Service Advisor to join our team as a Customer Service Operations Specialist. This is a full-time opportunity to work with us and contribute to our mission.

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Key Responsibilities

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The ideal candidate will be responsible for:

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  • Managing incoming and outgoing calls, providing timely responses and resolutions.">
  • Booking delivery rounds for technicians and service engineers to ensure efficient operations.">
  • Maintaining accurate and up-to-date records of client and delivery information.">
  • Responding to emails, queries, and complaints within agreed timeframes.">
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Requirements

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To succeed in this role, you should have:

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  • Experience in a customer service role within a similar industry.">
  • Strong IT and Microsoft Office skills.">
  • Excellent communication and interpersonal skills.">
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Benefits and Salary

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We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience. Our benefits package includes 29 days holiday (moving to a max of 33 days), continued professional development, life assurance, cycle to work scheme, employee assistance program, access to Perkbox discount platform, free uniform, and free DBS check.

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Diversity and Equality

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We value diversity and equality and welcome applications from all sections of the community as an equal opportunities employer.



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