Business Development Liaison
3 days ago
About the Company
">Unicard Limited is a forward-thinking community equipment services provider committed to delivering exceptional service to our customers.
">About the Position
">We are seeking an experienced Customer Service Advisor to join our team as a Customer Service Operations Specialist. This is a full-time opportunity to work with us and contribute to our mission.
">Key Responsibilities
">The ideal candidate will be responsible for:
">- ">
- Managing incoming and outgoing calls, providing timely responses and resolutions.">
- Booking delivery rounds for technicians and service engineers to ensure efficient operations.">
- Maintaining accurate and up-to-date records of client and delivery information.">
- Responding to emails, queries, and complaints within agreed timeframes.">
Requirements
">To succeed in this role, you should have:
">- ">
- Experience in a customer service role within a similar industry.">
- Strong IT and Microsoft Office skills.">
- Excellent communication and interpersonal skills.">
Benefits and Salary
">We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience. Our benefits package includes 29 days holiday (moving to a max of 33 days), continued professional development, life assurance, cycle to work scheme, employee assistance program, access to Perkbox discount platform, free uniform, and free DBS check.
">Diversity and Equality
">We value diversity and equality and welcome applications from all sections of the community as an equal opportunities employer.
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