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Operations Coordinator
2 months ago
Credico UK is a leading outsource sales company with a strong presence in the UK and globally. We offer scalable and cost-effective customer acquisition services to clients across various industries. An exciting opportunity has arisen for an Operations Coordinator to join our Head Office Team. Reporting to the Head of Operations, you will be responsible for coordinating the team to ensure the smooth running of day-to-day operations for our key UK clients. Your duties will include:
* Providing day-to-day support to Sales Teams, Account Managers, and clients to improve operations and increase sales quality and quantity
* Performing related duties as assigned, including issue resolution
* Coordinating with the operations team and Manager on tasks related to your account
* Understanding sales data and ensuring the right checks and balances are in place to report on data correctly
* Responsibility for data processing
* Providing KPI reporting and insights
* Building and maintaining a strong relationship with the sales teams and client account managers
To be successful in this role, you must have strong analytical skills to create and interpret reports, proficiency in Excel, strong problem-solving skills, and the ability to work in a fast-paced environment. You should also be able to communicate professionally and succinctly via email, phone, or in person. Benefits include on-site parking, quarterly bonus, wellness and wellbeing scheme, ongoing support and training, company money-saving rewards, cycle to work scheme, 28 days holiday, and company pension. Credico is an equal opportunities employer and welcomes applications from candidates of all backgrounds.
