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ServiceNow Product Owner
2 months ago
Axiom Software Solutions Limited is seeking a highly skilled ServiceNow Product Owner to oversee and manage the ServiceNow product portfolio within a greenfield setup, focusing on Agile DevSecOps and SRE principles. This role involves defining the product strategy, prioritizing feature development, and driving the roadmap to enhance service management capabilities and meet business objectives.
Key Responsibilities:- Define and Drive Product Strategy: Develop and execute a comprehensive product strategy and roadmap for the ServiceNow product portfolio, aligning with business goals and objectives.
- Collaborate with Stakeholders: Work closely with cross-functional teams, including development, design, and QA, to gather requirements, understand business needs, and align with strategic goals.
- Conduct Market Research: Conduct market research and competitive analysis to identify trends and opportunities, informing product development and strategy.
- Prioritize Feature Development: Prioritize feature development based on business value, customer needs, and market dynamics, ensuring alignment with product strategy.
- Deliver High-Quality Product Releases: Collaborate with cross-functional teams to deliver high-quality product releases, meeting business objectives and customer expectations.
- Define User Stories and Acceptance Criteria: Develop clear and concise user stories and acceptance criteria, ensuring clarity and feasibility in product development.
- Engage with Customers and Stakeholders: Engage with customers and stakeholders to gather feedback, validate product direction, and drive customer-centric enhancements.
- Monitor and Analyze Product Performance: Monitor and analyze product performance, user feedback, and market trends to identify areas for improvement and innovation.
- Collaborate with Marketing and Sales Teams: Collaborate with marketing and sales teams to develop go-to-market strategies and support product launches.
- Provide Guidance and Mentorship: Provide guidance and mentorship to junior product management staff, fostering their professional growth and development.
- Stay Updated with Industry Trends: Stay updated with the latest ServiceNow features, releases, and industry trends to drive continuous improvement.
- Bachelor's Degree: Bachelor's degree in business, computer science, information technology, or a related field.
- Extensive Experience: Extensive experience as a Product Manager with a focus on ServiceNow products within a greenfield setup, preferably in an Agile DevSecOps and SRE environment.
- Strong Understanding: Strong understanding of IT service management (ITSM) principles and practices.
- Indepth Knowledge: In-depth knowledge of the ServiceNow platform and its capabilities.
- Familiarity with Agile Methodologies: Familiarity with Agile methodologies and DevOps principles.
- Proven Experience: Proven experience in defining product strategies and driving product roadmaps.
- Excellent Analytical and Problem-Solving Skills: Excellent analytical and problem-solving skills.
- Strong Communication and Stakeholder Management Abilities: Strong communication and stakeholder management abilities.
- Ability to Collaborate Effectively: Ability to collaborate effectively with cross-functional teams and influence without direct authority.
- Strong Market and Customer Orientation: Strong market and customer orientation with a focus on delivering value and meeting customer needs.
- Experience with Product Management Tools: Experience with product management tools and methodologies.
- ServiceNow Certifications: ServiceNow certifications, such as Certified Product Owner (CPO) or Certified Implementation Specialist (CIS), are highly preferred.
