Starbucks Shift Supervisor
1 month ago
About EG Group:
We are a leading food and convenience retailer, operating in the UK and beyond. Our team at Starbucks is dedicated to providing an exceptional customer experience and driving sales growth.
Job Summary:
We are seeking a highly motivated and experienced Shift Supervisor to join our team at Starbucks Harlington store. As a Shift Supervisor, you will play a key part in ensuring the smooth operation of the store, leading and motivating a team to achieve sales targets and delivering exceptional customer service.
Key Responsibilities:
- Lead and motivate a team of baristas and store assistants to deliver excellent customer service and drive sales growth
- Manage the store in the absence of the manager, ensuring seamless operations and high standards of quality and safety
- Develop and implement strategies to increase sales and profitability, while maintaining high levels of customer satisfaction
- Train and develop team members to enhance their skills and knowledge
- Ensure compliance with company policies and procedures, including health and safety and food hygiene standards
Requirements:
- Previous experience as a Shift Supervisor or Assistant Manager in a retail or hospitality environment
- Strong leadership and motivational skills, with the ability to inspire and engage a team
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to work flexibly, including evenings, weekends, and public holidays
- Basic IT skills, including familiarity with point-of-sale systems and inventory management software
Benefits:
- Competitive hourly rate of £12.25 per hour
- Quarterly bonus incentive scheme
- 30% discount on food, drinks, and merchandise
- Access to the Learning Hub with online learning courses
- Compassionate leave and employee assistance program
- Recognition rewards and career progression opportunities
Estimated Salary Range: £24,000 - £28,000 per annum (based on 30 hours per week), depending on experience and qualifications.
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