Head of Application Support
20 hours ago
{"h2": "Overview of the Role", "p": "As the Head of Application Support at Allied Bakeries, you will lead the Application Support and Technical Services teams within the Information Systems (IS) function. This role is responsible for ensuring the smooth operation and maintenance of various business-critical applications across multiple business units. You will have a strong background in application support, excellent leadership skills, and the ability to manage complex systems in a dynamic environment.", "h2": "Key Responsibilities", "ul": [{"li": "Lead and manage the Application Support team, providing direction, mentorship, and performance management."}, {"li": "Develop and implement strategies to improve the efficiency and effectiveness of application support services."}, {"li": "Foster a culture of continuous improvement and customer-centric service delivery."}, {"li": "Oversee the support and maintenance of all business-critical applications, ensuring high availability and reliability."}, {"li": "Coordinate with business units to understand their application needs and ensure timely resolution of issues."}, {"li": "Manage the application lifecycle, including upgrades, patches, and decommissioning of obsolete systems."}, {"li": "Act as the primary point of contact for application support-related matters with internal stakeholders."}, {"li": "Build and maintain strong relationships with business unit leaders to ensure alignment of application support services with business objectives."}, {"li": "Communicate effectively with stakeholders to provide updates on application performance, issues, and resolutions."}, {"li": "Develop and implement incident and problem management processes to minimize downtime and improve application performance."}, {"li": "Lead the investigation and resolution of complex application issues, coordinating with other IS teams as necessary."}, {"li": "Conduct root cause analysis and implement preventive measures to avoid recurrence of issues."}, {"li": "Manage relationships with third-party vendors and service providers, ensuring they meet agreed service levels."}, {"li": "Negotiate contracts and service agreements to optimize costs and service quality."}, {"li": "Monitor vendor performance and address any issues or concerns promptly."}, {"li": "Ensure all application support activities comply with relevant regulations, standards, and policies."}, {"li": "Implement and maintain security measures to protect applications and data from threats and vulnerabilities."}, {"li": "Conduct regular audits and assessments to ensure compliance and identify areas for improvement."}], "h2": "Requirements", "ul": [{"li": "At least 5 years' experience at a senior level in IS, leading a large Application Support team, preferably within the FMCG industry."}, {"li": "Strong leadership and team management skills."}, {"li": "Strong experience of building, maintaining and developing stakeholder relationships directly and through the team."}, {"li": "ITIL and Service process understanding and ability to apply it in real situations with a logical and systematic approach to problem resolution across a broad spectrum of technologies."}, {"li": "Excellent communication skills."}, {"li": "Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is preferred."}, {"li": "Excellent problem-solving and analytical abilities."}, {"li": "Experience with incident and problem management processes."}], "h2": "About the Role", "p": "This role operates as a key member of the IS Leadership team, reporting to the Grocery Group IS Director. Primary responsibility is around Application support and Technical Services team with a broader remit for supporting the Grocery Group IS Director in the effective running of the IS team.", "p": "The GSC IS team is currently the IS support for five different Grocery Group businesses, each with their own IT landscape and requirements.", "h2": "What We Offer", "p": "As a member of the IS Leadership team, you will have the opportunity to work with a talented team of professionals, driving innovation and excellence in application support and technical services. You will be responsible for leading a team of experienced professionals, developing and implementing strategies to improve the efficiency and effectiveness of application support services, and ensuring the smooth operation and maintenance of various business-critical applications across multiple business units.", "p": "If you are a motivated and experienced leader, with a passion for application support and technical services, we encourage you to apply for this exciting opportunity.", "p": "We look forward to hearing from you.", "p": "Best regards, [Your Name]"}
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Head of Application Support
22 hours ago
Liverpool, Liverpool, United Kingdom Allied Bakeries | part of Associated British Foods plc Full timeJob Title: Head of Application SupportThe Head of Application Support will lead the Application Support and Technical Services teams within the GSC Information Systems (IS) function of Allied Bakeries, a part of Associated British Foods plc. This role is responsible for ensuring the smooth operation and maintenance of various business-critical applications...
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Head of Application Support
19 hours ago
Liverpool, Liverpool, United Kingdom Allied Bakeries | part of Associated British Foods plc Full timeJob Title: Head of Application SupportThe Head of Application Support will lead the Application Support and Technical Services teams within the GSC Information Systems (IS) function of Allied Bakeries, a part of Associated British Foods plc. This role is responsible for ensuring the smooth operation and maintenance of various business-critical applications...
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Head of Application Support
23 hours ago
Liverpool, Liverpool, United Kingdom Allied Bakeries Full timeJob Title: Head of Application SupportAt Allied Bakeries, we are seeking an experienced and skilled Head of Application Support to lead our Application Support and Technical Services teams within the GSC Information Systems (IS) function.Key Responsibilities:Lead and manage the Application Support team, providing direction, mentorship, and performance...
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Head of Application Support
19 hours ago
Liverpool, Liverpool, United Kingdom Allied Bakeries Full timeJob Title: Head of Application SupportAt Allied Bakeries, we are seeking an experienced and skilled Head of Application Support to lead our Application Support and Technical Services teams within the GSC Information Systems (IS) function.Key Responsibilities:Lead and manage the Application Support team, providing direction, mentorship, and performance...
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Head of Application Support
2 days ago
Liverpool, Liverpool, United Kingdom Allied Bakeries Full timeJob OverviewAs the Head of Application Support at Allied Bakeries, you will lead the Application Support and Technical Services teams within the Information Systems (IS) function. This role is responsible for ensuring the smooth operation and maintenance of various business-critical applications across multiple business units.Key ResponsibilitiesLead and...
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Head of Application Support
2 days ago
Liverpool, Liverpool, United Kingdom Allied Bakeries Full timeJob OverviewAs the Head of Application Support at Allied Bakeries, you will lead the Application Support and Technical Services teams within the Information Systems (IS) function. This role is responsible for ensuring the smooth operation and maintenance of various business-critical applications across multiple business units.Key ResponsibilitiesLead and...
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Application Support Technical Lead
24 hours ago
Liverpool, Liverpool, United Kingdom University of Liverpool Full timeJob Title: Application Support Technical LeadWe are seeking a highly skilled and experienced Application Support Technical Lead to join our IT Service Management team at the University of Liverpool.About the Role:The successful candidate will be responsible for leading the 2nd Line Support team, providing technical support for incidents and requests, and...
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Application Support Technical Lead
21 hours ago
Liverpool, Liverpool, United Kingdom University of Liverpool Full timeJob Title: Application Support Technical LeadWe are seeking a highly skilled and experienced Application Support Technical Lead to join our IT Service Management team at the University of Liverpool.About the Role:The successful candidate will be responsible for leading the 2nd Line Support team, providing technical support for incidents and requests, and...
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Business Application Support Specialist
17 hours ago
Liverpool, Liverpool, United Kingdom Opus Recruitment Solutions Ltd Full timeBusiness Application Support Lead / ManagerOpus Recruitment Solutions Ltd is seeking a highly skilled Business Application Support Lead / Manager to support the ongoing ERP transformations across the business.The ideal candidate will have previous experience supporting ERP transformation projects in either D365, SAP, Sage or a similar large ERP, and be able...
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Business Application Support Specialist
14 hours ago
Liverpool, Liverpool, United Kingdom Opus Recruitment Solutions Ltd Full timeBusiness Application Support Lead / ManagerOpus Recruitment Solutions Ltd is seeking a highly skilled Business Application Support Lead / Manager to support the ongoing ERP transformations across the business.The ideal candidate will have previous experience supporting ERP transformation projects in either D365, SAP, Sage or a similar large ERP, and be able...
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Database Application Support Expert
2 weeks ago
Liverpool, Liverpool, United Kingdom Searchability® Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Searchability®. As a key member of our technical support team, you will be responsible for providing expert-level support for our bespoke applications, with a focus on SQL Server and SQL queries.Key ResponsibilitiesProvide timely and effective support for technical...
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Head of Mathematics
6 hours ago
Liverpool, Liverpool, United Kingdom St Margaret's Church of England AcademyLiverpool Full timeJob Title: Head of MathsSt Margaret's Church of England Academy is seeking a highly skilled and experienced Head of Maths to join our team. As a key member of our senior leadership team, you will be responsible for driving improvement and ensuring outstanding outcomes for all pupils in Maths.About the Role:The successful candidate will have a passion for...
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Head of Mathematics
5 hours ago
Liverpool, Liverpool, United Kingdom St Margaret's Church of England AcademyLiverpool Full timeJob Title: Head of MathsSt Margaret's Church of England Academy is seeking a highly skilled and experienced Head of Maths to join our team. As a key member of our senior leadership team, you will be responsible for driving improvement and ensuring outstanding outcomes for all pupils in Maths.About the Role:The successful candidate will have a passion for...
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Business Application Support Specialist
2 days ago
Liverpool, Liverpool, United Kingdom Opus Recruitment Solutions Ltd Full timeERP Transformation Project Lead OpportunityOpus Recruitment Solutions Ltd is seeking an experienced ERP Transformation Project Lead to support the ongoing ERP transformations across the business.The role requires travel to the Head Office in Liverpool twice a week and has an immediate start date.Key Responsibilities:Support ERP transformation projects in...
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Business Application Support Specialist
3 days ago
Liverpool, Liverpool, United Kingdom Opus Recruitment Solutions Ltd Full timeERP Transformation Project Lead OpportunityOpus Recruitment Solutions Ltd is seeking an experienced ERP Transformation Project Lead to support the ongoing ERP transformations across the business.The role requires travel to the Head Office in Liverpool twice a week and has an immediate start date.Key Responsibilities:Support ERP transformation projects in...
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Business Application Support Specialist
17 hours ago
Liverpool, Liverpool, United Kingdom Opus Recruitment Solutions Ltd Full timeERP Transformation Project Manager OpportunityOpus Recruitment Solutions Ltd is seeking an experienced ERP Transformation Project Manager to support the ongoing ERP transformations across the business.The role requires travel to the Head Office in Liverpool twice a week and has an immediate start date.Key Responsibilities:Support ERP transformation projects...
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Business Application Support Specialist
14 hours ago
Liverpool, Liverpool, United Kingdom Opus Recruitment Solutions Ltd Full timeERP Transformation Project Manager OpportunityOpus Recruitment Solutions Ltd is seeking an experienced ERP Transformation Project Manager to support the ongoing ERP transformations across the business.The role requires travel to the Head Office in Liverpool twice a week and has an immediate start date.Key Responsibilities:Support ERP transformation projects...
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Application Support Professional
2 weeks ago
Liverpool, Liverpool, United Kingdom Searchability® Full time £35,000Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Searchability®. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients and internal stakeholders.About the RoleProvide expert-level technical support for our bespoke applications, focusing on SQL Server and...
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Application Support Professional
3 weeks ago
Liverpool, Liverpool, United Kingdom Searchability® Full time £35,000Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Searchability®. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients and internal stakeholders.About the RoleProvide expert-level technical support for our bespoke applications, focusing on SQL Server and...
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Application Support Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Set2Recruit Full timePosition OverviewRole: Application Support SpecialistLocation: LiverpoolCompensationSalary: £45,000 - £55,000 per annum + £5,000 on-call bonusEmployee BenefitsHybrid working model (3 days in the office, 2 days remote)Pension schemeDeath in service benefitGenerous holiday entitlementPrivate health insuranceAre you an experienced Application Support...