Operations Manager

1 week ago


Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

Job Summary

We are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As a key member of our operations team, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.

Key Responsibilities

  • Lead and manage a team to achieve and exceed Service Level Agreements (SLAs)
  • Distribute work orders and ensure the workload of employees is managed effectively
  • Steer, coordinate, and implement processes, as well as plan daily business activities
  • Act as the first point of contact for process and technical faults, and forward reports to involved departments
  • Identify issues or problems and initiate corrective measures and success control
  • Ensure SLA compliance
  • Work in the SAP system
  • Participate in resource planning (staff and infrastructure)
  • Create and evaluate reports
  • Ensure quality and service level specifications
  • Perform people management activities

Requirements

  • Experience working with computerised systems
  • Understanding of working in a temperature-controlled environment is an advantage
  • Able to demonstrate reliability, good time management, and organisation skills
  • Good written and verbal communication
  • Good numerical skills and record keeping skills
  • Able to demonstrate excellent attention to detail
  • Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner
  • Strong customer focus

What We Offer

  • 25 days annual leave with the option to purchase up to an additional 5 days
  • Pension contribution
  • A life assurance policy that pays out 4 x Salary
  • Employee Assistance Programme that provides confidential support, information, and advice
  • Employee Discount Scheme through Treats
  • Free car parking


  • Derby, Derby, United Kingdom Gi Group Operations Full time

    About Gi Group OperationsGi Group Operations is a leading recruitment agency with a global presence, offering a wide range of job opportunities across various industries.Job Title: Resource Management SpecialistWe are seeking a highly motivated and organized Resource Management Specialist to join our team. As a key member of our recruitment team, you will be...


  • Derby, Derby, United Kingdom Gi Group Operations Full time

    About Gi Group OperationsGi Group Operations is a leading recruitment agency with a global presence, offering a wide range of job opportunities across various industries.Job Title: Resource Management SpecialistWe are seeking a highly motivated and organized Resource Management Specialist to join our team. As a key member of our recruitment team, you will be...


  • Derby, Derby, United Kingdom Gi Group Operations Full time

    Resource Management SpecialistGi Group Operations is seeking a highly motivated and organized Resource Management Specialist to join our team. As a key member of our recruitment team, you will be responsible for supporting the team with a consistent flow of suitable candidates for the specialisms we cover.Main ResponsibilitiesPlace adverts that are creative...


  • Derby, Derby, United Kingdom Gi Group Operations Full time

    Resource Management SpecialistGi Group Operations is seeking a highly motivated and organized Resource Management Specialist to join our team. As a key member of our recruitment team, you will be responsible for supporting the team with a consistent flow of suitable candidates for the specialisms we cover.Main ResponsibilitiesPlace adverts that are creative...

  • Operations Manager

    3 days ago


    Derby, Derby, United Kingdom Russell Taylor Group Ltd Full time

    Job Title: Operations Manager About the Role: We are seeking an experienced Operations Manager to oversee the engineering processes within our branch. As a key member of our team, you will be responsible for providing a strong customer service focus, training, coaching, and mentoring the engineering departments to ensure they deliver a first-class...

  • Operations Manager

    3 days ago


    Derby, Derby, United Kingdom Russell Taylor Group Ltd Full time

    Job Title: Operations Manager About the Role: We are seeking an experienced Operations Manager to oversee the engineering processes within our branch. As a key member of our team, you will be responsible for providing a strong customer service focus, training, coaching, and mentoring the engineering departments to ensure they deliver a first-class...

  • Operations Manager

    2 weeks ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    3 weeks ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    2 weeks ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    2 weeks ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    2 weeks ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    2 weeks ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    2 weeks ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As a key member of our operations team, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed...

  • Operations Manager

    2 weeks ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As a key member of our operations team, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed...

  • Operations Manager

    3 days ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    4 days ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    2 days ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    4 days ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As an Operations Supervisor, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed Service...

  • Operations Manager

    4 days ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As a key member of our operations team, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed...

  • Operations Manager

    4 days ago


    Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Bertelsmann SE & Co. KGaA. As a key member of our operations team, you will be responsible for overseeing and coordinating the activities of your team to ensure the smooth and efficient running of the operation.Key ResponsibilitiesLead and manage a team to achieve and exceed...