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Operations Manager

1 month ago

Derby, Derby, United Kingdom Russell Taylor Group Ltd Full time

Job Title: Operations Manager

About the Role:

We are seeking an experienced Operations Manager to oversee the engineering processes within our branch. As a key member of our team, you will be responsible for providing a strong customer service focus, training, coaching, and mentoring the engineering departments to ensure they deliver a first-class service.

Key Responsibilities:

* Oversee the smooth everyday running of the departments
* Ensure the technical and administrative maintenance of all equipment
* Provide a strong customer service focus
* Train, coach, and mentor the engineering departments
* Oversee some satellite sites

What You'll Need:

* Experienced line manager with performance management expertise
* Ability to mentor and coach junior employees
* Technical experience in several different disciplines within the industry
* Extensive calibration knowledge
* A technical qualification such as HND, HNC, NVQ or above is desired

What We Offer:

* 25 days annual leave
* Annual bonus scheme
* Car allowance
* Advanced calibration training
* Personal development training
* Healthcare cash plan
* Pension scheme
* Life assurance
* Modern office
* On-site parking
* Cycle to work scheme
* Flexible hours
* Recognition of hard work
* Engagement events
* Casual dress
* Perks hub - discounts off petrol, gym memberships, shops, restaurants & holidays
* EAP Wellbeing hub

About Us:

We are a worldwide leader in calibration and test services, operating in 31 countries with a 20% growth rate per year. We reinvest money into lab refurbishments to keep the working conditions at a high standard and training programs to allow all our employees to develop and progress their career.

If you are an experienced line manager with a passion for calibration and a desire to join a supportive and friendly team, we would love to hear from you.