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Administrative Assistant
2 months ago
About the Role
We are seeking an experienced and skilled Administrative Assistant to join our team at Coventry and Warwickshire Partnership Trust. As an Administrative Assistant, you will play a vital role in providing administrative support to our clinicians and managers, ensuring the smooth operation of our services.
Key Responsibilities
- Provide administrative support to clinicians and managers, including preparing documents, managing records, and coordinating meetings.
- Manage and prioritize own workload, as well as the workload of other team members, to ensure efficient and effective service delivery.
- Develop and maintain effective working relationships with colleagues, service users, and external partners to ensure excellent customer service.
- Contribute to the development and implementation of administrative procedures and policies to improve service delivery and efficiency.
- Participate in training and development opportunities to enhance skills and knowledge in administrative support.
Requirements
- Good general education, including GCSE English and Maths A-C.
- QCF Business Administration Level 2 (or equivalent qualification/experience/willing to work towards completion of this).
- QCF Customer Service Level 2 (or equivalent qualification/experience/willing to work towards completion of this).
- Excellent communication/customer care skills, both written and verbal, demonstrating sympathy and compassion.
- Advanced keyboard/IT skills, including Microsoft Office packages.
- Ability to manage and prioritize own and other's workload, and use own initiative.
- Understanding of working in a supervisory role.
- Good organization skills and ability to multitask.
- Good time management skills.
- Good knowledge and understanding of reception/office procedures.
- Ability to take and transcribe notes of meetings in a timely manner.
- Ability to maintain relevant recording and information systems.
- Ability to problem solve.
- Understand confidentiality and apply the principles in everyday working practice.
- Experience of working in a busy office/customer care environment.
- Experience of working with a range of Microsoft Office packages.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative work environment.
- Access to training and development opportunities.
How to Apply
If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to [insert contact information].
