Strategic Operations Director for Direct Mail and Print Services

1 month ago


Dover, Kent, United Kingdom Harrison Scott Associates Full time
Job Summary

We are seeking an experienced Strategic Operations Director to lead our direct mail and print services team. As a key member of our organization, you will be responsible for overseeing the efficient and effective running of our business, promoting our brand and reputation as the best in the market, and driving strategies that will result in continued high growth and profitability.

About Us

Harrison Scott Associates is a leading expert in direct mail, data management, postage solutions, print, storage, and distribution. We pride ourselves on providing high-end consultancy and exceptional client service levels.

Key Responsibilities

  • SUPPLIER MANAGEMENT & PROCUREMENT: Source and manage suppliers to ensure timely delivery of goods and services while maintaining quality standards.
  • STAFFING AND HR: Recruit, train, and develop a team of skilled professionals to achieve business objectives.
  • PRODUCTION, PRODUCTIVITY & WORKFLOW: Optimize production processes to improve efficiency, productivity, and customer satisfaction.
  • HEALTH & SAFETY: Ensure a safe working environment by implementing and enforcing health and safety protocols.
  • SITE MAINTENANCE & UPTAKE: Oversee maintenance and upkeep of facilities to ensure they remain operational and compliant with regulatory requirements.
  • ENVIRONMENTAL (ISO 14001): Develop and implement environmental policies to minimize the company's ecological footprint.
  • INSURANCE & COVENANTS: Manage insurance and covenant arrangements to protect the company's assets and interests.
  • CAPITAL INVESTMENT: Identify and pursue capital investment opportunities to drive business growth and expansion.

Requirements

  • 5+ years of experience in a production environment, preferably in print or direct mail.
  • Good knowledge of Lithographic, Digital, and Direct Mail machinery capabilities.
  • Familiarity with postal services and products across DSA and Royal Mail.
  • Proven track record of managing operations in a business with over 40 staff members.
  • Experience using Print Management information systems.
  • Excellent PC skills, including Word and Excel.
  • Strong oral and written communication skills.
  • Able to make decisions and take responsibility.
  • Effective time management and organizational skills.
  • Ability to work under pressure to meet deadlines.
  • Planning and control skills with attention to detail.
  • Skilled motivator, innovator, and implementer.
  • Able to judge situations effectively and provide solutions as required.
  • Spotting and harnessing future exceptional talent.
  • Skilful in making difficult decisions when required.

About You

The ideal candidate will have a strong background in operations management, with experience in direct mail and print services. You will possess excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve business objectives. A strong understanding of health and safety regulations, environmental policies, and insurance arrangements is also essential.

Salary Range

We offer a competitive salary range of £60,000 - £80,000 per annum, depending on experience, plus benefits and bonuses.



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