Fleet Operations Specialist
2 days ago
About the Role:
Fleet Excellence and Customer ServiceWe are seeking a skilled Fleet Operations Specialist to join our team at Europcar Mobility Group. In this role, you will play a key part in maintaining our fleet to the highest standards while delivering exceptional customer service.
Your Key Responsibilities:
- Prepare vehicles according to our high-quality standards, ensuring they are clean, road-legal, and meet all documentation requirements.
- Conduct thorough inspections using the Ready for Rent Checklist to ensure all vehicles are prepared for customer handover.
- Identify any damage or maintenance issues, report these findings, and complete all necessary documentation at collection points.
- Work closely with the Station Manager, Fleet Manager, and Team Leader to assist in all tasks, including vehicle movements, customer service, and business development activities.
- Maintain a high standard of customer service, ensuring all interactions are professional and up to company standards.
- Drive company vehicles safely, adhering to the Company Driving Standards Policy.
Requirements:
- Excellent customer service skills and a proactive approach to resolving issues.
- A team player with a commitment to continuous learning and development.
Benefits:
- Be part of a dynamic team focused on fleet management and customer satisfaction.
- Gaining valuable experience working with a variety of vehicles and learning the ins and outs of fleet maintenance.
- Opportunities for growth and professional development within a supportive company environment.
Salary: The estimated annual salary for this position is around €25,000 - €35,000 depending on location and experience.
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