Respiratory Department Secretary

3 days ago


Gateshead, Gateshead, United Kingdom Gateshead Health Full time
About the Role
We are seeking an experienced Medical Secretary to join our team at Gateshead Health. As a key member of our respiratory department, you will provide administrative support to clinicians, ensuring the smooth operation of our services. This is a fantastic opportunity to work in a dynamic environment and contribute to delivering high-quality patient care.

Responsibilities:
  1. Manage diaries, organize meetings, and prepare correspondence for clinicians.
  2. Investigate and collate information for DATIX incidents/complaints as required by clinicians or service management.
  3. Oversee patient pathways (RTT, Diagnostics, and Cancer) progress for nominated clinicians, calculating referral-to-treatment dates, monitoring progress, and following up activity.
  4. Be the main point of contact for patients and third parties to resolve queries, respond to requests for information, or notify third parties of information as required by clinicians.

Qualifications and Experience:
  • NVQ 3 Certificate in Business Administration or equivalent experience.
  • RSA 3 in Typing or Word Processing or equivalent experience.
  • Experience of working in NHS or healthcare environments, with a strong understanding of medical terms and procedures.

Benefits: Competitive salary, comprehensive training and development opportunities, and a supportive work environment.

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