Gateshead Health Medical Support Specialist
2 days ago
Job Title: Medical Secretary
Location: Gateshead Health
Job Summary:
Gateshead Health is seeking an experienced Medical Secretary to join our Respiratory Department. The successful candidate will provide administrative support to clinicians, ensuring the smooth operation of our services. This is a fantastic opportunity to work in a dynamic environment and contribute to delivering high-quality patient care.
Key Responsibilities:
- Provide administrative support to clinicians, including managing diaries, organizing meetings, and preparing correspondence.
- Investigate and collate information for DATIX incidents/complaints as required by clinicians or service management.
- Oversee patient pathways (RTT, Diagnostics, and Cancer) progress for nominated clinicians, calculating referral-to-treatment dates, monitoring progress, and following up activity.
- Main point of contact for patients and third parties to resolve queries, respond to requests for information, or notify third parties of information as required by clinicians.
Requirements:
- NVQ 3 Certificate in Business Administration or equivalent experience.
- RSA 3 in Typing or Word Processing or equivalent experience.
- Experience of working in NHS or healthcare environments, with a strong understanding of medical terms and procedures.
- Excellent communication and organizational skills, with the ability to work independently and manage multiple tasks effectively.
Salary: £32,000 per annum, plus benefits
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