
Medical Secretary Team Lead
6 hours ago
Gateshead Health is seeking an experienced Medical Secretary to join our Respiratory Department. As a key member of our team, you will provide administrative support to clinicians, ensuring the smooth operation of our services. This is a fantastic opportunity to work in a dynamic environment and contribute to delivering high-quality patient care.
Key Responsibilities:
- Provide administrative support to clinicians, including managing diaries, organizing meetings, and preparing correspondence.
- Investigate and collate information for DATIX incidents/complaints as required by clinicians or service management.
- Oversee patient pathways (RTT, Diagnostics, and Cancer) progress for nominated clinicians, calculating referral-to-treatment dates, monitoring progress, and following up activity.
- Main point of contact for patients and third parties to resolve queries, respond to requests for information, or notify third parties of information as required by clinicians.
Requirements:
- NVQ 3 Certificate in Business Administration or equivalent experience.
- RSA 3 in Typing or Word Processing or equivalent experience.
- Experience of working in NHS or healthcare environments, with a strong understanding of medical terms and procedures.
- Excellent communication and organizational skills, with the ability to work independently and manage multiple tasks effectively.
Salary: £30,000 - £35,000 per annum, depending on experience.
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