Medical Secretary Team Lead

6 hours ago


Gateshead, Gateshead, United Kingdom Gateshead Health Full time
Job Overview
Gateshead Health is seeking an experienced Medical Secretary to join our Respiratory Department. As a key member of our team, you will provide administrative support to clinicians, ensuring the smooth operation of our services. This is a fantastic opportunity to work in a dynamic environment and contribute to delivering high-quality patient care.

Key Responsibilities:
  • Provide administrative support to clinicians, including managing diaries, organizing meetings, and preparing correspondence.
  • Investigate and collate information for DATIX incidents/complaints as required by clinicians or service management.
  • Oversee patient pathways (RTT, Diagnostics, and Cancer) progress for nominated clinicians, calculating referral-to-treatment dates, monitoring progress, and following up activity.
  • Main point of contact for patients and third parties to resolve queries, respond to requests for information, or notify third parties of information as required by clinicians.

Requirements:
  • NVQ 3 Certificate in Business Administration or equivalent experience.
  • RSA 3 in Typing or Word Processing or equivalent experience.
  • Experience of working in NHS or healthcare environments, with a strong understanding of medical terms and procedures.
  • Excellent communication and organizational skills, with the ability to work independently and manage multiple tasks effectively.

Salary: £30,000 - £35,000 per annum, depending on experience.

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