Courier with Excellent Customer Service Skills

2 days ago


Peterborough, Peterborough, United Kingdom Royal Mail Group Full time

About Royal Mail Group

We are a leading postal and delivery service provider, committed to delivering excellent customer service in the UK and worldwide. Our team is passionate about making a difference in our communities, and we're looking for talented individuals to join us on this journey.

Salary: £12.54 per hour

As a Courier with Royal Mail Group, you will play a vital role in delivering mail and parcels to customers across the UK. You will be working as part of a dynamic team, providing excellent customer service and ensuring timely deliveries.

Job Description

You will be responsible for:

  • Delivering mail and parcels to customers in a safe and efficient manner;
  • Providing excellent customer service and resolving any issues that may arise;
  • Maintaining a high level of professionalism and safety standards throughout your daily activities;
  • Working collaboratively with colleagues to achieve team goals and objectives.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A full UK manual driving licence with no more than 6 penalty points;
  • Excellent communication and customer service skills;
  • The ability to work independently and as part of a team;
  • A strong sense of community and pride in delivering excellent service to customers.

Benefits

We offer a range of benefits to support your career development and well-being, including:

  • A competitive hourly rate of £12.54;
  • Overtime paid at 1.25 x the normal hourly rate;
  • 22.5 days holiday, rising with length of service (pro-rata);
  • Full uniform provided;
  • Company pension scheme with competitive contribution rates;
  • Lots of opportunity to develop a career, including our trainee manager roles and Apprentice Schemes;
  • Excellent family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave;
  • Your Wellbeing - you and your family have 24/7 free access to services and tools to help support your physical and mental health, including financial and social support and advice;
  • Variety of discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership;
  • Free stamps at Christmas.

Time to Apply

Are you ready to become a valuable member of our team? If so, please submit your application. We look forward to hearing from you



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