Administrative Technician for Technical Products
1 day ago
We are seeking an experienced Administrative Technician to support our Technical Products department at Lyon Equipment Limited. As a key member of our team, you will be responsible for providing exceptional administration support and technical expertise to our customers.
About the RoleThis is a full-time position (37.5 hours per week) with a commencing salary in the region of £25,000-£27,000 dependent on experience. The successful candidate will have excellent communication skills, both written and verbal, and strong administration abilities.
Key Tasks- Providing administrative support for stretcher servicing – taking bookings, scheduling work in partnership with Production, supplying service certificates, document maintenance, invoicing for work carried out
- Reviewing and enhancing servicing paperwork to improve ease of use and standardisation of service
- Liaising with customers regarding technical products – responding to enquiries re: servicing, new products and accessories etc.
- Supporting Technical Sales – processing of orders and quotations, obtaining prices for non-standard items, advice on alternatives / substitutions, technical enquiries, stock and account enquiries
- Collaborating with the Head of Production, Technical Products and Contracts Officer, and Product Designers to produce product technical files for safety critical products
- Liaising with Notified and Approved bodies re: updates to technical files
- Updating work instructions as required, in particular for products covered by technical files, but also for other products and kits if needed (supporting the Production Technical Administrator)
- Assisting with creation of user instructions – layout, content, wording
- Other duties as required by the needs of the business
Please visit www.lyon.co.uk/employment-at-lyon-equipment/547-technical-administrator-wr for more information and details on how to apply.
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