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Senior Financial Operations Manager

2 months ago

Northwood, Greater London, United Kingdom BDO Full time
About the Role

We are seeking a highly skilled and experienced Financial Support Hub Senior Team Leader to join our team at BDO. As a key member of our Shared Service Centre, you will play a critical role in supporting our business with financial operations, billing, credit control, and private equity services.

Key Responsibilities
  • Support the wider business with financial operations, including billing, credit control, and private equity services.
  • Work closely with the SSC Finance Hub Lead to ensure effective allocation and control of work, maintaining high-quality standards.
  • Embed a continuous improvement culture through monitoring and root cause analysis of errors and omissions.
  • Uphold high ethical standards and ensure the team adheres to policies and regulations.
  • Handle internal queries and build relationships with colleagues and teams across BDO UK.
  • Lead training and development of the team to ensure we are 'Helping all succeed.'
  • Demonstrate strong leadership skills to guide and motivate the team towards achieving their objectives.
  • Ensure clear, concise, and effective communication within the team and with other stakeholders.
  • Make informed and timely decisions that benefit the team and align with organisational goals.
  • Identify issues promptly and implement effective solutions to overcome challenges.
  • Set clear performance expectations, providing regular feedback, and conducting performance reviews.
  • Foster a culture of continuous learning and development, offering training and growth opportunities.
  • Be flexible and responsive to changing circumstances and priorities.
Requirements
  • Strong people and team management experience.
  • Experience of managing multiple teams.
  • Strong IT skills, particularly in MS Excel and other MS Office products.
  • Professional communication skills, both verbal and written.
  • Excellent time management and organisational skills, with the ability to prioritise and complete tasks with limited supervision.
  • Willingness to get involved in ad hoc activities with a 'can do' attitude.
  • Strong understanding and dedication to client centricity.
  • Viewed by others as a trusted advisor and advocate.
  • Energetic, enthusiastic, and results-oriented.
  • Ability to work well in a team environment.
  • Ability to use your initiative and take a flexible approach.
About BDO

BDO is a leading accountancy and business advisory firm, providing advice and solutions to entrepreneurial organisations. We work with high-growth businesses that fuel the economy, and directly advise the owners and management teams leading them. Our Shared Service Centre team provides essential support to our business, and we are committed to agile working, offering everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

We are committed to helping our people achieve their personal goals and career ambitions, with programmes, resources, and frameworks that provide clarity and structure around career development. Our people-centred culture is built on mutual support and respect, and we are proud of our distinctive culture. We invest in state-of-the-art collaboration spaces and offer a range of multidisciplinary events and dedicated resources to support our people's growth and development.

We are looking forward to the future, and we are confident in our ability to adapt and evolve to build on our strengths. We believe in empowering people to think creatively about how we can do things better, and we are committed to shaping the future together with openness and clarity.