Collections Team Lead
1 month ago
SAPI Group Limited is seeking a seasoned Collections Team Lead to oversee the timely and effective collection of outstanding payments from our customers. As a key member of our team, you will play a vital role in maintaining positive relationships with our customers while driving cash flow.
Key Responsibilities:
- Develop and implement strategies to optimize the collections process and improve cash flow.
- Negotiate payment plans with delinquent customers and maintain accurate collection records.
- Prepare and present collection reports to management, highlighting trends and recommendations.
Requirements:
- Proven experience in collections or a similar role, preferably in the financial services industry.
- Strong leadership abilities and the ability to build and manage a high-performing collections team.
- Ability to analyze data and identify trends to drive improvements in the collections process.
- Knowledge of relevant laws and regulations related to collections.
- Proficient in using collection management systems and software.
- Bachelor's degree or equivalent experience.
What We Offer:
- Fully flexible working hours with a hybrid model that includes one day per week in our London office.
- Generous parental leave and 30 days holiday allowance additional to bank holidays.
- Opportunities for professional growth and development in a dynamic and supportive environment.
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