Collections Team Lead

1 month ago


London, Greater London, United Kingdom SAPI Group Limited Full time

SAPI Group Limited is seeking a seasoned Collections Team Lead to oversee the timely and effective collection of outstanding payments from our customers. As a key member of our team, you will play a vital role in maintaining positive relationships with our customers while driving cash flow.

Key Responsibilities:

  1. Develop and implement strategies to optimize the collections process and improve cash flow.
  2. Negotiate payment plans with delinquent customers and maintain accurate collection records.
  3. Prepare and present collection reports to management, highlighting trends and recommendations.

Requirements:

  1. Proven experience in collections or a similar role, preferably in the financial services industry.
  2. Strong leadership abilities and the ability to build and manage a high-performing collections team.
  3. Ability to analyze data and identify trends to drive improvements in the collections process.
  4. Knowledge of relevant laws and regulations related to collections.
  5. Proficient in using collection management systems and software.
  6. Bachelor's degree or equivalent experience.

What We Offer:

  1. Fully flexible working hours with a hybrid model that includes one day per week in our London office.
  2. Generous parental leave and 30 days holiday allowance additional to bank holidays.
  3. Opportunities for professional growth and development in a dynamic and supportive environment.


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