Transformation Programme Director

4 weeks ago

Belfast, United Kingdom Version 1 Full time

Job Description

We are seeking a highly experienced Transformation Programme Director to lead the delivery of a complex transformation programme into one of our large NI Public Sector Customers.

In this role, you will be responsible for the end-to-end delivery of business change and service transformation, infrastructure provision and integration, and all aspects of the large-scale implementation across all programme workstreams through best practice methodologies.

You will manage client relationships through effective informal reviews, formal programme governance, and accurate reporting, as well as building key relationships with the Customer's Internal Team and Senior Stakeholders.

The role will require extensive experience of transformation programmes across requirements gathering, planning, governance, interdependency management, risks and issues management, decision making, benefits realisation, programme resourcing, financial management and budget, change management, communication, and status reporting.

You will need to have demonstrable experience of:

  • Managing large Business Change and Transformation programmes in the Northern Ireland Public Sector
  • Orchestrating efficiencies and synergies in delivery of multiple workstreams across a large programme of work
  • Leveraging key capabilities within the Programme teams to make the budget go further
  • Ensuring effective control over costs and resourcing, enabling the delivery of workstreams/projects within the program to budget, quality, and time standards
  • Managing relationships with Senior Stakeholders and third parties
  • Managing relationships with Key Subcontractors and Vendors
  • Managing program risks and issues assessing program criticalities and contingencies
  • Ensuring transition to Managed Service is completed seamlessly with minimal impact to our Customer's Stakeholders and End Users

Responsibilities

  • Support and inform the Portfolio Director and other Senior Management Stakeholders on all aspects of the programme's delivery and governance
  • Overall Programme Scoping and definition of Workstreams
  • Creation of a comprehensive and Implementation Programme Plan in conjunction with the Customer, Key Stakeholders, Key Subcontractors, and Third Parties, including establishing the means to review and update the baselined plan as the programme proceeds
  • Drive successful delivery of the Programme, through proactive management of dependencies, issues, and risks of the constituent workstreams to achieve business objectives
  • Ensure delivery is consistent with the agreed delivery model and standards
  • Proactively communicate with Business Owners/Programme Stakeholders to enable them to deliver on their projects in line with programme timelines
  • Manage escalations appropriately to avoid any impact on overall delivery
  • Support establishing and drive/monitor the standard IT Governance mechanisms in alignment with the overall programme Governance approach
  • Follow the agreed IT Demand and Governance processes on Status Management, Risk/Issue/Change Management, Deliverables Management, Decision Management, Plan Management
  • Stakeholder communication, senior executive level and delivery teams
  • Partner, Vendor and Third-party management
  • Continuously strive for best practice at programme level
  • Partnering and consulting with cross-border and cross-functional teams - including sales, operations, information technology and technical leads to facilitate the identified solution

Qualifications

  • You must have demonstrable experience of Project Management and its various methodologies, ideally you have Prince 2 Practitioner, PMP, MSP, or similar Project Management certification
  • 3rd level qualification in relevant field or similar
  • You'll need proven experience in large transformation programmes, delivering efficiencies and business benefit across traditional and silos and business units, and be able to manage programmes and programme staff by creating a comfortable and productive environment conducive to successful delivery
  • You must have excellent communication and presentation skills, an ability to relate to all levels within an organization from the front-line to the CEO, and the ability to drive consensus across diverse groups
  • It will be essential that you are agile and proactive in your approach; but robust enough to manage uncertainty, be able to adjust to rapid change and mitigate the effects of ambiguity and surprise
  • You should also have the ability to mentor and develop Programme Team Members if required, and a relentless appetite for successful change delivery and benefits realization
  • 5+ years' experience as a Programme Manager
  • Senior Stakeholder engagement experience

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