Client Service Advisor

3 weeks ago


Manchester, United Kingdom Aon Full time

Client Service Advisor Role Overview

Aon is seeking a skilled Client Service Advisor to join our Public Sector team. As a Client Service Advisor, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and delivering innovative solutions to drive business growth.

Key Responsibilities:

  • Work closely with Client Managers to understand client needs and develop tailored service plans.
  • Provide high-quality service to clients, including renewal reports, presentations, and other client documents.
  • Communicate effectively with clients and insurers, responding to queries and resolving issues.
  • Negotiate new business terms, renewal terms, and mid-term adjustments to ensure optimal solutions for clients.
  • Participate in marketing and tender processes to achieve client objectives.
  • Develop and maintain effective relationships with insurers, differentiating Aon's service and expertise.
  • Meet key performance indicators (KPIs) and deliver results-driven service.

Requirements:

  • ACII or equivalent qualification preferred but not essential.
  • Previous experience in the Public Sector or insurance industry is preferred.
  • Strong technical knowledge, especially in major and pecuniary classes, property/casualty, and combined.
  • Experience with procurement and tender processes is an advantage.
  • Organized, with the ability to prioritize work, work independently, and deliver results accurately and on time.

About Aon:

Aon is a leading global professional services firm that helps clients make better decisions to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Why Join Aon?

Aon offers a comprehensive benefits package, a diverse workforce, and an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. We also offer two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. Our Smart Working approach allows you to work flexibly, and we recognize that flexibility goes beyond just the place of work.



  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Client Services

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Client Services

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Debt Advisor

    5 months ago


    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...


  • Manchester, United Kingdom Aon Full time

    Client Service Advisor - Public SectorAon is seeking a skilled Client Service Advisor to join our Public Sector team. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and delivering innovative solutions to drive business growth.Key Responsibilities:Work closely with Client...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...

  • Client Advisor

    5 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...

  • Client Advisor

    5 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...

  • Client Advisor

    1 week ago


    manchester, United Kingdom Turning Point Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join...

  • Client Advisor

    1 week ago


    Manchester, United Kingdom Turning Point Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join...

  • Client Advisor

    1 week ago


    Manchester, United Kingdom Turning Point Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join...

  • Client Advisor

    1 week ago


    Manchester, United Kingdom Turning Point Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities.An exciting new opportunity has arisen for a Client Advisor to join the...

  • Client Advisor

    5 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...

  • Client Advisor

    5 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...

  • Service Advisor

    2 months ago


    Manchester, United Kingdom CV-Library Full time

    Service Advisor – Manchester - £30,000 + Bonus – Main Dealership Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Manchester The Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package. Company...

  • Client Advisor

    4 weeks ago


    Manchester, United Kingdom Puilaetco Full time

    About the RoleWe are seeking a highly skilled and experienced Client Advisor to join our team in Brown Shipley, Edinburgh. As a Client Advisor, you will be responsible for acquiring new target group clients, driving revenues, and managing long-term relationships with existing clients. You will also be responsible for mitigating risks and ensuring compliance...

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Diesel Full time

    **Client Advisor**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization....

  • Service Advisor

    5 months ago


    Manchester, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor – Manchester - £30,000 + Bonus – Main Dealership Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in ManchesterThe Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package.Company Benefits Scheme,Company...