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Front of House Team Leader

2 months ago

Cardiff, Cardiff, United Kingdom Stonegate - Pub & Dining Full time
Front of House Team Leader

We are seeking an experienced and passionate Front of House Team Leader to join our team at the Pen and Wig in Cardiff. As a key member of our management team, you will be responsible for creating a welcoming atmosphere for our guests and ensuring that our high standards of service and quality are consistently met.

Key Responsibilities:
  • Support and coach your team to deliver exceptional customer service
  • Work closely with the management team to create and deliver a vision for the front of house area
  • Ensure that standards and compliance are maintained in the manager's absence
  • Create a warm and inviting atmosphere for our guests
What We Offer:
  • Award-winning training and development programs
  • 25% off food and drink for you and all your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance and employee assistance

At Stonegate Group, we pride ourselves on being the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact the Pen and Wig directly.