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Front of House Team Leader

1 month ago

Cardiff, Cardiff, United Kingdom Stonegate Group Full time

Job Title: Front of House Team Leader

About Us: At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld.

Job Description: We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience. As a Front of House Team Leader, you will be responsible for supporting, coaching and mentoring your team, working closely with the management team to create and deliver your vision, and ensuring standards and compliance are maintained in the manager's absence.

Key Responsibilities:

  • Support and coach your team to deliver exceptional customer service
  • Work closely with the management team to create and deliver your vision
  • Ensure standards and compliance are maintained in the manager's absence
  • Create a welcoming atmosphere for our guests

What's in it for you?

  • Award-winning training and development programmes
  • 25% off Food & Drink for you and all your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental Insurance
  • Employee Assistance – Licensed Trade Charity

How to Apply: If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Pen & Wig directly.