Customer Relationship Specialist

1 day ago


Norwich, Norfolk, United Kingdom Bennett and Game Recruitment LTD Full time

This role involves working as a Sales Order Processor / Account Executive at Bennett and Game Recruitment LTD in Norwich.

Key responsibilities include:

  • Handling customer interactions, such as calls, emails, queries, and orders, with a focus on delivering exceptional service.
  • Retailing and maintaining existing customer relationships, ensuring long-term loyalty and growth.
  • Receiving and processing customer orders, artwork, and information with high accuracy and attention to detail.
  • Providing timely and accurate information to customers, addressing inquiries and resolving issues promptly.
  • Monitoring and following up on customer orders to ensure timely delivery and resolution of any issues.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships.
  • Able to work in a fast-paced environment, prioritizing tasks effectively and managing time efficiently.
  • Strong problem-solving skills and attention to detail, with a focus on delivering high-quality results.
  • Previous experience in sales or customer service is preferred, with a proven track record of success.

Salary Range: £32,000 - £42,000 per annum, based on experience.



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