Collections Support Advisor

4 days ago


Derby, Derby, United Kingdom Capital One - UK Full time
Job Summary

Capital One - UK is seeking a Collections Support Advisor to join our team. As a member of the Collections Team, you will work closely with customers to understand their financial situations and provide support and guidance on how to manage their debt effectively.

Key Responsibilities
  • Provide exceptional customer service and support to customers in the Collections Team
  • Work collaboratively with customers to find suitable outcomes and solutions
  • Use your judgement to determine the right outcome for the customer
Requirements
  • Natural problem solver with a focus on getting the right outcomes for customers
  • Resilience is key, especially when dealing with sensitive situations
  • Team player that acts with integrity and treats colleagues and customers with respect
Benefits
  • High performers enjoy strong and diverse career progression opportunities
  • Access to core benefits, including pension scheme, generous holiday entitlement, and private medical insurance

The estimated salary for this position is around £27,000 per annum, depending on experience.



  • Derby, Derby, United Kingdom Flint Bishop Solicitors Full time

    Job Title: Debt Recovery Team SupervisorFlint Bishop Solicitors is seeking an experienced team leader to join their debt recovery team. As a Senior Collections Advisor Leader, you will be responsible for overseeing a team of collections advisors who work with pre-litigated matters and make high volumes of calls to recover aged debt.The successful candidate...


  • Derby, Derby, United Kingdom Flint Bishop Solicitors Full time

    At Flint Bishop Solicitors, we are committed to delivering exceptional results in debt recovery. As a Collections Advisor Team Leader, you will play a critical role in driving our success by overseeing the activities of our debt recovery team. Your responsibilities will include supervising collections advisors, reviewing their performance, and identifying...


  • Derby, Derby, United Kingdom Flint Bishop Solicitors Full time

    Job Title: Head of Debt Collection OperationsFlint Bishop Solicitors is seeking an experienced team leader to join their debt recovery team as a Head of Debt Collection Operations. As a senior collections advisor leader, you will be responsible for overseeing a team of collections advisors who work with pre-litigated matters and make high volumes of calls to...


  • Derby, Derby, United Kingdom CV-Library Full time

    Job Description:We are seeking an experienced Collections Manager Leader to join our team at Flint Bishop Solicitors. The successful candidate will be responsible for leading a team of collections advisors, providing guidance and support to ensure the smooth operation of the department.The ideal candidate will have prior debt recovery experience in an energy...


  • Derby, Derby, United Kingdom CFLI Careers Support Full time

    Job Title: Sports Performance DietitianAbout the JobWe are seeking a highly skilled Sports Performance Dietitian to join our team at CFLI Careers Support. As a key member of our multi-disciplinary team, you will be responsible for delivering high-level physical performance services to clients ranging from professional sports organisations to amateur...


  • Derby, Derby, United Kingdom CFLI Careers Support Full time

    Job Title: Performance Nutrition SpecialistAbout the RoleWe are seeking a highly skilled Performance Nutrition Specialist to join our team at CFLI Careers Support. As a key member of our multi-disciplinary team, you will be responsible for delivering high-level physical performance services to clients ranging from professional sports organisations to amateur...


  • Derby, Derby, United Kingdom CFLI Careers Support Full time

    Job Description: Elite Sports Nutrition ConsultantCompany OverviewCFLI Careers Support is a leading provider of career support services for elite athletes. We are committed to helping our clients achieve their goals and realise their full potential.Job SummaryWe are seeking an experienced Elite Sports Nutrition Consultant to join our team. The successful...


  • Derby, Derby, United Kingdom CV-Library Full time

    Job Overview:Flint Bishop Solicitors is seeking a highly skilled and experienced Senior Debt Recovery Advisor to join our team. The successful candidate will be responsible for running their own senior-level caseload of debt recovery matters, supervising a team of collections advisors, and contributing to business development activities for the...


  • Derby, Derby, United Kingdom Learning Curve Group Full time

    About the RoleWe are seeking a highly skilled and compassionate Education Support Advisor to join our team at Learning Curve Group. As an Education Support Advisor, you will play a vital role in supporting learners with additional learning needs to achieve their full potential.Job DescriptionThe successful candidate will have a strong background in...


  • Derby, Derby, United Kingdom Capital One - UK Full time

    £27,000 per year Salary: The compensation for this role is competitive and in line with industry standards. As a Collections Advisor at Capital One - UK, you will have the opportunity to work with a diverse range of customers and develop your skills in customer support.**Job Description:** At Capital One - UK, we are seeking a highly motivated and...

  • Collections Expert

    1 week ago


    Derby, Derby, United Kingdom Capital One - UK Full time

    Capital One - UKWe are seeking a Collections Expert to join our team in Nottingham, UK. As a key member of our Collections department, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe successful candidate will have excellent communication and problem-solving skills, with the ability to work...


  • Derby, Derby, United Kingdom SF Recruitment (Nottingham) Full time

    A new opportunity has arisen for a Cash Collections Coordinator to join SF Recruitment (Nottingham) based near the outskirts of Derbyshire. This is a full-time permanent position offering excellent career development opportunities. You will have the flexibility to work from home for 2-3 days per week.About the Role:This role involves managing cash...


  • Derby, Derby, United Kingdom Flint Bishop Solicitors Full time

    Job Title: Senior Collections Advisor LeaderA successful team leader is required to oversee a team of collections advisors at Flint Bishop Solicitors. The ideal candidate will have a background in consumer collections or debt recovery and be looking for a challenging role with opportunities for growth and development.Key Responsibilities:* Supervise the...


  • Derby, Derby, United Kingdom Ernest Gordon Recruitment Careers Full time

    Job DescriptionAs a Sales Advisor (Automotive Parts), you will play a pivotal role in supplying parts to customers and internal workshops, while also building strong relationships through face-to-face and telephone interactions. Key responsibilities include unpacking orders, organizing deliveries and collections, and participating in additional sales...


  • Derby, Derby, United Kingdom Austin Fraser Full time

    Job Title: Career Progression AdvisorAbout the PositionWe are looking for a dedicated Career Progression Advisor to join our team. As a Career Progression Advisor, you will be responsible for providing personalised support to learners, helping them achieve their career goals.Key ResponsibilitiesProvide one-to-one support, including CV writing, job search...


  • Derby, Derby, United Kingdom Flint Bishop Solicitors Full time

    Job OverviewFlint Bishop Solicitors is a leading law firm seeking an experienced Collections Advisor Team Leader to oversee the day-to-day operations of our debt recovery team. This role involves supervising a team of collections advisors, conducting reviews, and making recommendations for training and continuous improvements.About the RoleWe are looking for...

  • Wellness Advisor

    2 weeks ago


    Derby, Derby, United Kingdom Recruit Health Experts Ltd Full time

    About the Role: Wellness AdvisorRecruit Health Experts Ltd is seeking a highly motivated Wellness Advisor to join our team in the Derby area. In this role, you will be responsible for promoting workplace health and wellbeing initiatives, providing guidance and support to employees, and contributing to a safe working environment.Your key responsibilities will...


  • Derby, Derby, United Kingdom ENGINEERINGUK Full time

    Job Overview:ENGINEERINGUK seeks an Engineering Support Advisor - HSE to provide subject matter expertise on HSE issues and support the improvement of the HSE Management System and performance.The role involves engaging with local stakeholders to propose a governance structure, monitoring its effectiveness, and providing SME support in the governance...


  • Derby, Derby, United Kingdom Able Personnel Full time

    Join Our Team as a Business AdvisorA fantastic opportunity to contribute to the growth and development of our accountancy apprentices.About the Position:We are seeking a Business Advisor to join our team. As a Business Advisor, you will play a key role in guiding and supporting our learners as they work towards achieving their AAT level 3 and 4...


  • Derby, Derby, United Kingdom Michael Page (UK) Full time

    Job DescriptionJob Title: Treasurer and Financial AdvisorWe are Michael Page (UK) and we're looking for a talented Finance Officer to join our team in Derby. As a Treasurer and Financial Advisor, you will be responsible for preparing financial reports, managing daily transactions, and maintaining accurate records.You will work closely with our team to...