Food and Beverage Service Associate

6 days ago

London, Greater London, United Kingdom Sea Containers London Full time

Job Summary:

Sea Containers London is seeking a skilled and enthusiastic Food and Beverage Service Associate to join our team. As a key member of our dining staff, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Customer Service: Greet and welcome guests, respond to their needs, and ensure their satisfaction throughout their visit.
  • Order Taking and Delivery: Accurately take orders and deliver food and beverages in a timely manner.
  • Menu Knowledge: Offer expert knowledge of our menu and beverages, making recommendations to enhance the guest experience.
  • Cleanliness and Organization: Maintain a clean and organized dining area, adhering to high standards of hygiene and presentation.
  • Teamwork: Collaborate with the kitchen team and other staff to ensure smooth operations and efficient service.
  • Customer Feedback: Handle customer feedback and queries with professionalism and courtesy.

Benefits:

  • Competitive Salary: £11.90 per hour, plus Tronc.
  • Employee Benefits: Enjoy a range of benefits, including guest experience, complimentary nights at Lore Group hotels, and discounts at partner hotels and restaurants.
  • Training and Development: Receive bespoke training programs and opportunities for career growth and advancement.
  • Recognition and Rewards: Participate in quarterly employee award ceremonies and company staff parties.

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