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Team Leader

2 months ago


London, Greater London, United Kingdom WHSmith Full time

About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our team at WHSmith. As a Team Leader, you will play a key role in delivering exceptional customer service and driving sales growth in our store.

Key Responsibilities

  • Lead a team of sales assistants to achieve sales targets and provide excellent customer service.
  • Manage stock replenishment, visual merchandising, and store displays to ensure a high-quality shopping environment.
  • Collaborate with colleagues to achieve business objectives and support the store manager in implementing company initiatives.
  • Develop and maintain a deep understanding of customer needs and preferences to inform sales strategies and improve customer satisfaction.

What We Offer

As a Team Leader at WHSmith, you will have the opportunity to develop your leadership skills, work with a talented team, and contribute to the success of a leading retail brand. We offer a competitive salary, pension scheme, paid annual leave, and employee discounts.

About Us

WHSmith is a leading retailer with a rich history and a commitment to delivering exceptional customer experiences. We operate in a variety of channels, including high street stores, airports, hospitals, and rail stations. Our goal is to make every customer's journey better, and we are looking for talented individuals to join our team and help us achieve this vision.