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Receptionist

2 months ago

Blackburn, Blackburn with Darwen, United Kingdom EG On The Move Full time
About the Role

We are seeking a highly organized and professional Receptionist to join our team at EG On The Move. As a key member of our front-line team, you will be responsible for providing exceptional customer service to all visitors and providing administrative support to the organization.

Key Responsibilities
  • Provide first-line support of the Head Office switchboard and deal with all incoming telephone calls and email enquiries
  • Efficiently transfer calls and relay messages appropriately
  • Meet and greet visitors and clients, provide refreshments, and ensure they are dealt with professionally, courteously, and promptly
  • Process incoming and outgoing mail and maintain appropriate systems
  • Arrange couriers and distribute or post letters and supplies for dispatch, including the franking machine credit
  • Order stationery and office supplies, including cleaning materials
  • Ensure the reception area, including meeting rooms and kitchen areas, are kept clean and tidy, and oversee the work of the cleaners
  • Update and maintain relevant Reception function systems, processes, and procedures, including updating Matrix and various spreadsheets/systems while inputting data
  • Provide general administrative support to the team and assist other staff as and when required, including word processing, updating records and information systems, photocopying, printing, scanning, shredding, and filing
  • Liaise closely with senior colleagues to ensure that the company's literature on public display is kept up-to-date and stock levels are replenished
  • Report faults immediately to the management team and take appropriate action
Requirements
  • Minimum 1 year receptionist experience
  • Extremely professional and highly organized
Benefits and Rewards
  • Performance-Based Bonus Scheme
  • Employee Life Assurance
  • EG On The Move Discounts - up to 15% off at our stores and food-to-go restaurants
  • Smart Health - 24/7 online GP access, health checks, and health and wellbeing support
  • Employee Assistance Programme - access to our Wellbeing Centre, offering emotional and practical support, including free financial advice
  • Learning and Development - access to our Learning Hub, the most extensive online course library in the world, to support you with every step of your career at EG On The Move
  • Waterside Café - freshly prepared meals at affordable prices
  • Free Secure Car Parking
  • Dress Down Fridays
  • Flexi-Time
  • Prayer and Ablution Facilities
  • Sit/Stand Desk Facilities
  • Work Anniversary Rewards
  • Free Eye Test